Team Leader

Europcar Group UK Limited; Wythenshawe; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company car

On-site car parking

Pension

Life insurance

Maternity leave

Discounts and perks

Job summary

Europcar Mobility Group is seeking a Team Leader at Manchester Airport to drive frontline staff development, manage relationships, and coach a high-volume team. You will steer profitability at the branch, cultivate training, and lead performance to meet sales targets.

The role emphasises people leadership, effective communication, and cross-functional collaboration with management. A company car and on-site benefits support a vibrant, growth-focused workplace culture.

Qualifications

• A full, valid clean driving licence is required with a minimum of 4 years driving experience.
• Management of direct customer contact, employee relations, budget and P&L review.
• Excellent communication skills with ability to build rapport across the organisation with peers, staff and management.

Responsibilities

• Manage staff performance and build effective teams to achieve sales objectives.
• Maximise incremental sales through effective training and staff development.
• Daily communication with staff providing recognition and constructive redirection.
• Provide continuous training and education daily.
• Maintain accurate sales reports.
• Work closely with management and department leaders.

Skills

Leadership

Staff development

Sales

Communication skills

Teamwork

Tools

Excel

Word

PowerPoint

Microsoft Office

Job description

Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

We are looking for a Team Leader to join our team at Manchester Airport. As a Team Leader you will handle every aspect of client-interaction, from relationship management to the direct coaching of staff. This is an exciting opportunity to join a company experiencing growth that offers a great culture and excellent compensation including sales bonuses for achieving branch targets, a company car and additional benefits.

Benefits:

• Competitive Basic Salary
• Provision of a fully electric company car with on site charging (subject to availability)
• Exceptional commission scheme - uncapped bonus potential with on target earnings at xx
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service
• Free on site car parking?
• Pension and a life insurance scheme
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development *forms part of current non contractual benefit offering

Role Summary

Responsible for frontline staff training and development and overall profitability of a high volume branch. Primary responsibilities include but are not limited to the following:

Responsibilities:

• Manage staff performance and build effective teams to achieve sales objectives
• Maximise incremental sales through effective training and staff development
• Daily communication with staff providing recognition and constructive redirection
• Provide continuous training and education daily
• Maintain accurate sales reports
• Work closely with management and department leaders

Job Requirements:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Management of direct customer contact, employee relations, budget and P&L review
• Ability to exercise sound judgment and make prudent decisions
• Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
• Strong team-oriented leadership skills and proven track record in a leadership role
• Ability to attract, evaluate, coach, and advance staff to create an effective team
• Working knowledge Microsoft Office, including Excel, Word, Power Point

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency.

Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !