Team Leader

Seetec; Swindon; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Pension 5% Employee 5% Employer

Healthcare Cash Plan

Job summary

Seetec is seeking an inspirational Team Leader to guide a team of Youth Employment Advisors in Swindon. You will support the Business Manager, drive performance against targets, and ensure safeguarding and quality across the Youth Job Guarantee programme.

Experience in employability or similar welfare-to-work remains advantageous. You will coach, monitor caseloads, and use data to intervene when barriers arise, while building employer and partner relationships to secure sustainable employment

Qualifications

• Experience leading teams to meet targets in a service delivery setting.
• Proven coaching skills and ability to develop others.
• Experience using data to drive improvements and outcomes.

Responsibilities

• Lead and coach a team of Youth Employment Advisors; hit performance targets.
• Oversee participant journeys; identify risks and opportunities via data.
• Ensure high-quality, personalised support and safeguarding compliance.
• Develop employability coaching and skills development plans.
• Build relationships with employers and partners to create job opportunities.

Skills

Leadership

Coaching

Performance data

Stakeholder mgmt

Microsoft 365

Safeguarding

Education

Level 3 Award in Employability Services

Tools

CRM systems

MS 365 apps

Job description

We're looking for an inspirational Team Leader to lead and develop a team of Youth Employment Advisors, helping young people aged 18-24 overcome barriers and secure sustainable employment opportunities.

In this role, you'll support the Business Manager to deliver outstanding performance, quality and compliance across the Youth Job Guarantee programme. You'll coach and motivate your team, oversee participant journeys, drive performance against targets, and ensure excellent standards of safeguarding, participant experience and service delivery. We're seeking a confident leader with experience managing performance in a target-driven environment, strong coaching skills, and the ability to use data and insight to improve outcomes. Experience within employability, welfare-to-work, youth services or careers guidance would be advantageous.

Responsibilities

• Lead, inspire and coach a team of Youth Employment Advisors to achieve performance targets and deliver an exceptional participant experience.
• Oversee caseloads and participant journeys, using performance data to identify risks, barriers and opportunities for intervention.
• Ensure the delivery of high-quality, personalised support including assessments, action plans, employability coaching and skills development.
• Support young people to build confidence, independence and workplace readiness, helping them progress towards sustainable employment.
• Work closely with employers, partners and internal teams to secure employment opportunities and achieve successful job matches.
• Drive sustained employment outcomes through effective in-work support and early intervention where challenges arise.
• Maintain high standards of compliance, ensuring participant records, evidence and management information are accurate and up to date.
• Promote safeguarding and participant welfare, ensuring concerns are identified, managed and escalated appropriately.
• Champion continuous improvement through coaching, feedback and development to enhance team performance and capability.
• Build strong stakeholder relationships and support the Business Manager in delivering programme objectives and operational excellence.

Requirements

• Previous leadership or management experience, including coaching colleagues and managing performance.
• Experience working in a target-driven environment and delivering services against quality and contractual standards.
• Strong knowledge of the local labour market and employment opportunities within the region.
• Confident user of Microsoft 365 and digital systems, including Teams, Outlook, Word, Excel and CRM/case management systems.
• Experience managing caseload-based delivery and using performance data to improve outcomes.
• Understanding of safeguarding responsibilities and the ability to identify, manage and escalation risk appropriately.
• Strong coaching and people development skills with the ability to motivate and support colleagues.
• Excellent organisational, communication and stakeholder management skills.
• Ability to drive continuous improvement and maintain high standards of service delivery.
• Flexibility to travel across the geographical area as required by the role.

Desirable

• Ability to coach and develop colleagues supporting young people and individuals facing barriers to employment.
• Experience or knowledge of employability, careers guidance, welfare-to-work, youth services, or related programmes.
• Experience supporting young people aged 18-24 to achieve positive employment outcomes.
• Level 3 Award in Employability Services Sector or an equivalent qualification.
• Knowledge of recruitment practices and employer engagement activities.
• Ability and willingness to travel across the geographical area to meet business needs.

Salary and benefits

We're offering a competitive salary range £34,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer A Friend Scheme
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Join Seetec and play a meaningful role in helping young people build confidence, develop skills and achieve brighter futures through employment.

Be proud to help our communities build back better and ensure no one is left behind.