Youth Employment Advisor

Seetec; Swindon; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Birthday day off

Volunteer days

Pension 5%

Healthcare cash plan

Life assurance

Salary review

Refer a friend

BenefitHub discounts

Job summary

Seetec in Swindon is recruiting a Youth Employment Advisor to deliver the Youth Job Guarantee programme. You will support 18-24 year olds, manage caseloads, provide coaching, CV and interview assistance, and work with employers and partners to secure opportunities.

You will guide participants through assessments, action plans and progression towards sustainable employment, while maintaining safeguarding and high-quality records.

Qualifications

• Experience working with young people aged 18-24.
• Experience managing a caseload of customers, participants, learners or service users while maintaining accurate records.
• Ability to motivate and support individuals facing barriers to employment, education or progression.
• Experience in a target-driven environment and achieving performance objectives.
• Strong safeguarding understanding and ability to respond to risk or vulnerability.
• Proficient in Microsoft 365 apps (Teams, Outlook, Word, Excel) and case management systems.
• Resilience and professionalism in challenging conversations and complex situations.
• Excellent communication and relationship-building skills with diverse stakeholders.
• Strong organisational skills and ability to manage competing priorities.
• Ability to travel across the required geographical area.

Responsibilities

• Lead and coach a team of Youth Employment Advisors to meet performance targets and deliver a strong participant experience.
• Oversee caseloads and journeys, using performance data to identify risks and opportunities for intervention.
• Ensure high-quality, personalised support including assessments, action plans and coaching.
• Support young people to build confidence, independence and workplace readiness for employment.
• Collaborate with employers, partners and internal teams to secure opportunities and matches.
• Drive employment outcomes through in-work support and early intervention when needed.
• Maintain accurate participant records, evidence and management information.
• Promote safeguarding and participant welfare, escalating concerns appropriately.
• Champion continuous improvement through coaching and feedback to boost team capability.
• Build strong stakeholder relationships to support programme objectives and operational excellence.

Skills

Caseload management

Safeguarding

Microsoft 365

Communication skills

Travel availability

Tools

Microsoft 365

Job description

Responsibilities

• Lead, inspire and coach a team of Youth Employment Advisors to achieve performance targets and deliver an exceptional participant experience.
• Oversee caseloads and participant journeys, using performance data to identify risks, barriers and opportunities for intervention.
• Ensure the delivery of high-quality, personalised support including assessments, action plans, employability coaching and skills development.
• Support young people to build confidence, independence and workplace readiness, helping them progress towards sustainable employment.
• Work closely with employers, partners and internal teams to secure employment opportunities and achieve successful job matches.
• Drive sustained employment outcomes through effective in-work support and early intervention where challenges arise.
• Maintain high standards of compliance, ensuring participant records, evidence and management information are accurate and up to date.
• Promote safeguarding and participant welfare, ensuring concerns are identified, managed and escalated appropriately.
• Champion continuous improvement through coaching, feedback and development to enhance team performance and capability.
• Build strong stakeholder relationships and support the Business Manager in delivering programme objectives and operational excellence.

Do you have a passion for supporting young people to achieve their career goals? We're looking for a Youth Employment Advisor to join our Youth Job Guarantee programme, helping young people aged 18-24 overcome barriers, build confidence and move into sustainable employment.

You'll manage a caseload of participants, providing personalised coaching, careers guidance, job search support, CV and interview preparation, and ongoing in-work support. Working closely with employers, training providers and community partners, you'll help young people access the opportunities, skills and support they need to succeed. We're looking for someone with experience working with young people, managing caseloads and delivering positive outcomes in a target-driven environment. Strong communication skills, a good understanding of safeguarding and confidence using Microsoft 365 applications are essential. If you're passionate about making a real difference and helping young people build brighter futures, we'd love to hear from you. Join Seetec and help change lives through employment, skills and opportunity.

Essential qualifications

• Experience working with young people aged 18-24.
• Experience managing a caseload of customers, participants, learners or service users while maintaining accurate records.
• Ability to motivate, encourage and support individuals facing barriers to employment, education or progression.
• Experience working in a target-driven environment and achieving performance objectives.
• Strong understanding of safeguarding responsibilities, including identifying and responding to risk or vulnerability.
• Confidence using Microsoft 365 applications and digital systems, including Teams, Outlook, Word, Excel and case management systems.
• Resilience and professionalism when managing challenging conversations and complex situations.
• Excellent communication and relationship-building skills, with the ability to engage a wide range of participants and partners.
• Strong organisational skills and the ability to manage competing priorities effectively.
• Ability to travel across the required geographical area to meet business needs.

Desirable qualifications

• Knowledge of local labour markets, employment opportunities and progression pathways relevant to young people.
• Experience or knowledge of employability, careers guidance, welfare-to-work, youth services or related support programmes.
• Understanding of the challenges young people face when entering the labour market and the support required to overcome barriers.
• Experience working with employers, training providers or community partners to create progression opportunities.
• Ability to support individuals with career planning, job search and skills development activities.

Benefits

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range £31,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer A Friend Scheme
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits