Team Leader

Greene King; Swadlincote; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount of 33% for self and 15% for loved ones

Career development opportunities

Free employee assistance program

Enhanced family-friendly policies

Menopause Friendly Employer

Discounts at Greene King Inns

Refer a friend bonus up to £1,500

Wagestream access to wages

Retail discounts up to 30%

Descripción de la vacante

Greene King is looking for a dedicated Team Leader to join their Hungry Horse location in Swadlincote. You will lead a team, ensuring that operations run smoothly, customer experiences are memorable, and standards are maintained. The role requires a strong attention to detail and the ability to adapt to challenges.

As part of your responsibilities, you will supervise shifts, resolve issues, and ensure safety and cleanliness while fostering a positive team environment. Benefits include competitive pay, discounts, and career development opportunities.

Formación

• Ability to provide a memorable experience for customers.
• Strong leadership skills to manage a busy team.
• Capacity to handle shifts and customer issues effectively.

Responsabilidades

• Lead the team and ensure high standards during shifts.
• Deputise for the management team and resolve issues.
• Organise team coordination during busy periods.

Conocimientos

Customer service skills

Attention to detail

Team leadership

Problem-solving

Descripción del empleo

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can‑do attitude and be a real team player.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Enhanced, family‑friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – when they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…