Team Leader

Greene King; Stanley; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

Discounts on food and drink

Employee assistance program

Access to wages before payday

Retail discounts

Job summary

A prominent hospitality group in Stanley is seeking a Team Leader to ensure exceptional customer experiences and effective team management. You will lead by example, guaranteeing that both staff and patrons are satisfied throughout their visit. Previous managerial experience in hospitality is essential, along with a positive attitude and the ability to handle challenges during busy shifts. Join us for a rewarding career with competitive benefits and opportunities for growth.

Qualifications

• Previous managerial experience within hospitality required.
• Great eye for detail, ensuring every pint is poured to perfection.
• Ability to think on your feet and adapt to challenges.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve any issues.
• Help coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean.

Skills

Attention to detail

Customer service

Teamwork

Adaptability

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Benefits

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Qualifications

Previous managerial experience within hospitality required

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.