Team Leader

Greene King; Acomb; On-site; Full time

Benefits offered by this job

Competitive salary

Pension contribution

33% discount on food and drink

50% discount at Greene King Inns

Employee assistance program

Referral bonus

Access to wage before payday

Retail discounts

Job summary

A renowned hospitality brand in Acomb is seeking a Team Leader to ensure a seamless experience for customers. You'll lead your team, maintain high standards, and resolve issues that arise. Ideal candidates possess strong service skills, attention to detail, and a can-do attitude. The position offers growth opportunities and an array of employee benefits, including discounts at our inns and hotels, as well as access to mental health support services.

Qualifications

• Ability to provide memorable customer experiences.
• Skills to deputise for management and resolve issues.
• Experience in coordinating teams during busy shifts.

Responsibilities

• Lead the team to ensure smooth operations during shifts.
• Ensure safety and cleanliness of the bar.
• Address issues quickly and effectively.

Skills

Eye for detail

Great service skills

Adaptability

Positive attitude

Team player

Job description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.