Team Leader

Social Squirrel; St Albans; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a renowned pub as a Team Leader and lead an enthusiastic team in providing exceptional service at Blacksmith Arms. You'll be responsible for creating a positive guest experience and mentoring your colleagues in a vibrant environment known for great food and drink.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to our Pubs and Bars

Flexible working

Discounted Dental Insurance

Award winning development programmes

Early access to earned wages

Qualifications

• At least 18 years old due to alcohol sale responsibility.

Responsibilities

• Support, coach, and mentor the team.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for guests.

Skills

Coaching

Teamwork

Customer Service

Job description

Location - Blacksmith Arms

Team Leader

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Blacksmith Arms. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you…

• Support, coachand mentor your team

• Support the management team and work together to create and deliver our vision

• Ensure standards and compliance are maintained

• Create a welcoming atmosphere for our guests

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. A charming pub located in the centre of St Albans. The Blacksmith Arms is the perfect place to stop for our guests to enjoy a relaxing drink with its superb selection of cask ales, traditional ciders, and great food. We also offer weekly entertainment, which includes live music events. Our guests also enjoy the fantastic garden, which offers plenty of seating and outdoor TV screens, ensuring no one misses out on any of the sporting action.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Team Leader position at Blacksmith Arms you must be at least 18 years old as it involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Blacksmith Arms directly.