Team Leader

Greene King; South Shields; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading pub brand as a Team Leader where you will inspire and lead your team to provide outstanding customer service. At Greene King, enjoy competitive salary, comprehensive training, and a rewarding career path, all while being part of a vibrant team focused on delivering exceptional experiences.

Benefits

33% discount for employees

50% discount at inns and hotels

Free employee assistance program

Retail discounts up to 30%

Wagestream access

Career development opportunities

Refer a friend bonus

Qualifications

• Provide memorable customer experiences.
• Deputise for management in their absence.
• Organise and coordinate team during busy shifts.
• Ensure safety and cleanliness of the bar.

Responsibilities

• Lead a team and ensure high service standards.
• Resolve issues in management's absence.
• Maintain bar safety and cleanliness.

Skills

Customer Service

Leadership

Problem-Solving

Attention to Detail

Teamwork

Job description

Join to apply for the Team Leader role at Greene King

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Join to apply for the Team Leader role at Greene King

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Company Description

Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
  
  

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
  
  

What You’ll Bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Management

• Industries

  Food and Beverage Services, Hospitality, and Retail

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