Team Leader

Dales-Community-Care; Skipton; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Wellbeing support

Discounts on groceries

LOVE rewards

Gifts throughout year

Community app

Training & development

DBS check paid

Refer a Friend £500

Job summary

Dales Community Care is seeking an experienced Team Leader to join our Skipton team. This 40-hour-per-week role splits 20 hours leading the team and 20 hours directly delivering care.

You will mentor care staff, ensure high-quality, person-centred support and help maintain CQC-compliant standards across our local service area.

Qualifications

• Experience in domiciliary or home care and supervisory roles.
• NVQ/QCF Level 3 Health & Social Care or working toward this qualification.
• Full UK driving licence and access to your own vehicle.
• Right to work in the UK.
• Strong leadership, communication and organisational skills.
• Good understanding of safeguarding and CQC requirements.

Responsibilities

• Lead, support and motivate a team of Care Assistants.
• Deliver mandatory training and refresher sessions.
• Conduct inductions, supervisions and competency assessments.
• Monitor care quality; ensure care plans and risk assessments are up to date.
• Support the Registered Manager and Assistant Manager with quality assurance.
• Promote safeguarding, dignity, independence and person-centred care.
• Respond to service user, family and staff concerns.
• Participate in the on-call rota.
• Ensure compliance with CQC regulations and company policies.

Skills

Leadership

Communication

Organisational skills

Coaching/Mentoring

Safeguarding knowledge

Medication management

Education

NVQ/QCF Level 3 Health & Social Care

Job description

Join a Local Company Making a Difference

At Dales Community Care, we are proud to be a local, family-focused care provider supporting people to live independently in their own homes. Our values are centred around compassion, dignity, respect, and delivering outstanding person-centred care.

We are looking for an experienced, compassionate, and motivated Team Leader to join our Skipton team.

This is a full-time, 40-hour-per-week position. The role combines 20 hours per week undertaking Team Leader responsibilities and 20 hours per week delivering direct care and support to clients across Skipton and the surrounding areas.

You will play an important role in supporting and developing care staff. You will help maintain high standards of care and ensure our clients receive safe, effective and person-centred support.

This is an excellent opportunity for an experienced Team Leader who enjoys leading by example while remaining actively involved in care delivery.

Key Responsibilities

As a Team Leader, you will lead, support and motivate a team of Care Assistants. You will help staff feel confident and supported in their roles.

Your responsibilities will include:

• Conducting inductions, supervisions, competency assessments and spot checks.
• Delivering and coordinating mandatory training and refresher sessions.
• Identifying staff development needs and supporting career progression.
• Monitoring care quality and ensuring care plans, risk assessments and medication records are accurate and up to date.
• Supporting the Registered Manager and Assistant Manager with quality assurance activities.
• Promoting safeguarding, dignity, independence and person-centred care.
• Responding professionally to service user, family and staff concerns.
• Participating in the on-call rota as required.
• Ensuring compliance with CQC regulations, company policies and best practice standards.
• Delivering hands‑on care and practical support when required.
• The Team Leader will be expected to maintain a professional approach at all times and provide positive leadership to the wider care team.

You will have experience within domiciliary or home care services and previous experience in a Senior Carer, Team Leader, Care Coordinator or similar supervisory role.

You will hold an NVQ/QCF Level 3 in Health and Social Care, or be working towards this qualification.

We are looking for someone with experience coaching, mentoring or supporting care staff. Strong leadership, communication and organisational skills are essential.

You will also have a good understanding of safeguarding, medication management and CQC requirements.

A full UK driving licence and access to your own vehicle are essential. You must also have the right to work in the UK.

Why you’ll Love Working With Us!

• Free employee wellbeing support including face‑to‑face counselling and helplines
• Discounts on everyday items groceries, fuel, shopping and more
• Living Our Values Every Day (L.O.V.E.) reward and recognition scheme
• Surprise Gifts of Kindness throughout the year
• Company community app stay connected and share experiences
• Ongoing training and career development opportunities
• Fully paid DBS check
• Refer a Friend Bonus earn £500 per successful referral

This role is open to female applicants only, in accordance with Schedule 9, Part 1 of the Equality Act 2010.

This is due to the personal care needs and preferences of the individual or individuals being supported, where providing female‑only care is considered a genuine occupational requirement.