Team Leader

Turning Point UK; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

Turning Point UK is seeking a Team Leader to manage a service supporting individuals experiencing mental health crises. This role involves supervision, service development, and ensuring quality outcomes. The ideal candidate will have relevant experience in mental health support and team leadership, with a commitment to person-centered care. Excellent benefits include 31 days paid holiday and continuous professional development opportunities.

Benefits

31 days paid holiday

Option to buy additional holidays

Supportive culture and career development opportunities

Qualifications

• Experience managing incidents of verbal and physical aggression.
• Background in coordinating environments supporting vulnerable people.
• Experience in service planning and meeting contractual requirements.

Responsibilities

• Support the development of the service and provide line management to the team.
• Ensure service quality and meet outcomes promoting independence.
• Process referrals and assist team in maintaining service standards.

Skills

Team supervision

Crisis management

Person-centred approach

Job description

At Turning Point, we support people with Mental Health, Learning Disabilities and Substance Misuse across England.

Passionate about people, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress with us.

The successful candidate will work as a part of a team based at Haven House Crisis House in Mapperley Nottingham.

We are a 6-bed mixed house service supporting up to 6 individuals experiencing a mental health crisis.

Role Responsibilities

As Team Leader, you will support the development of this service, provide line management to the team, and enable the service to meet and exceed outcomes and quality standards that promote independence, self-management, and resilience for the individuals we support. You will assist the team in processing referrals and ensuring service quality.

A background in coordinating in environments supporting vulnerable people is essential. Experience in service planning and ensuring contractual requirements are met would be advantageous.

You will also have experience working with people with mental health needs. Flexibility to work evenings, weekends, shifts, and be part of an on-call rota is required. You will have line management responsibility for up to 8 Recovery and Peer Support Workers.

The Ideal Candidate

You should have a good understanding of the challenges faced by people with mental health difficulties and complex needs.

Experience in supervising a team and working towards individual and team objectives is necessary.

Ability to work in a recovery-oriented, person-centred, and non-judgemental manner is essential.

Proven experience managing incidents of verbal and physical aggression is required.

You should be prepared to be on call for multiple services simultaneously.

Working 80% on rota is expected.

About us

As a leading health and social care provider with over 300 locations across England, we pride ourselves on our services.

We operate on a not-for-profit basis, reinvesting every penny into our services and people. We are committed to continuous improvement and enhancing the lives of those we support.

What Benefits Will I Receive?

We recognize that rewards differ; whether it's financial benefits, a supportive culture, or career development opportunities, we aim to support you comprehensively.

You will receive 31 days of paid holiday annually, increasing to 33 days with each year of service. There is also an option to buy additional holidays and spread the cost.

Join our team and explore the full range of benefits and perks available to our employees by following the link below.