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Team Leader

Card Factory

London

On-site

GBP 35,000 - 40,000

Full time

3 days ago

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Job summary

A leading provider in greeting cards and gifts is seeking a passionate Team Leader to join their London location. The role focuses on enhancing customer experiences while supporting store management in achieving business goals. Candidates should demonstrate strong leadership skills and a commitment to operational excellence, contributing to a dynamic retail environment.

Benefits

25% Employee discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support

Employee Assistance Programme

Access to Retail Apprenticeships

Blended learning and development content

Qualifications

Demonstrable leadership skills.
Passionate about customer service.
Ability to review store performance data.

Responsibilities

Support the Store Manager in delivering commercial growth.
Lead the store team in delivering exceptional service.
Drive a culture of customer-centricity within the team.

Skills

Leadership

Customer Centricity

Operational Excellence

Commercial Awareness

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Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

Job Introduction

Location: Mare Street E8 1JY

Contracted Hours Available: 20 & 14

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day.

The Ideal Candidate

You will be as passionate about celebrating our customers’ life moments as we are.
Is customer centric with a passion for driving excellence service.
You will be able to demonstrate a good leadership skills
Positive forward thinking approach.
Is comfortable reviewing store performance data.
Commercially minded.
Is an engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

25% Card Factory colleague discount in-store and online
Save As You Earn scheme
Financial Wellbeing Support

Financial Education Tools
Salary Advance

Seasonal incentive schemes
Opportunity to apply for Retail Apprenticeships
Access to blended learning and development content
Discounted mobile phone contracts
Discounts across 100’s of UK retailers
Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
Retail

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