Team Leader

National Express Group PLC; Lancing; On-site; GBP 30,000 - 40,000; Full time

Job summary

National Express are seeking a skilled Team Leader for their Worthing operations. The successful candidate will manage driving staff, ensure timely service delivery, and maintain quality standards. This role includes responsibilities to monitor operations and involve light engineering duties, fostering an efficient and committed team environment.

Benefits

Free Bus & Coach travel

Life Assurance

Company pension

Employee Assistance programme

Private online GP service

Qualifications

• Valid UK PCV license required.
• Previous management/team leader experience essential.
• Good understanding of Microsoft Office necessary.

Responsibilities

• Supervise and engage with driving staff.
• Monitor on time delivery using dedicated software.
• Liaise with customers and monitor service quality.

Skills

Leadership

Communication

Team Management

Tools

Microsoft Office

Job description

National Express are recruiting an experienced Team Leader to join our team, based in Worthing. The successful candidate will be responsible for delivering an efficient and reliable service and supporting other depots within the operations region through effective leadership, teamworth and control resources.

What you'll do:

• Supervise, manage and engage with the driving staff. This will include welcoming them, advising of any urgent information, checking their fitness to commence work
• Proactively monitor the on time delivery of all our services, using dedicated software and resources
• Liaise and communicate effectively with customer internal and external
• Monitor, when required the quality of service delivery and to ensure that appropriate action is taken to rectify any issues
• Report any hazard, faulty equipment or health and safety concern to your Line Manager and ensure appropriate action is taken
• Attend and cooperate in any investigation following an incident
• Infringement management
• Light engineering duties

What you'll need:

• A Valid UK PCV license
• Previous management/team leader experience
• Good understanding of Microsoft Office
• Ability to work unsupervised

What we offer in return for your hard work and commitment...

• Free Bus & Coach travel for yourself on the National Express network
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
• Life Assurance
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.