Team Leader

TN United Kingdom; Lancaster; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate Team Leaders to enhance the guest experience at a charming English country pub. This role involves mentoring and supporting your team while ensuring high standards of service and compliance. With a commitment to creating a welcoming atmosphere, you will play a key role in fostering community connections and delivering quality pub classics. Enjoy flexible working hours, generous discounts, and the opportunity to build lasting friendships within a vibrant team. If you thrive in a dynamic environment and love engaging with guests, this is the perfect opportunity for you.

Benefits

Flexible Working

VIP entry to pubs and bars

25% off Food & Drink

Early access to earned wages

Team socials

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in team leadership and customer service is essential.

Responsibilities

• Support, coach, and mentor your team to ensure a great guest experience.
• Ensure standards are maintained in the manager’s absence.

Skills

Team Leadership

Customer Service

Coaching

Compliance

Job description

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We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.

1. Support, coach, and mentor your team
2. Support the management team and work together to create and deliver your vision
3. Ensure standards and compliance are maintained in the manager’s absence
4. Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

A little bit about us…

Pub & Dining encapsulates the relaxed atmosphere of a suburban local pub. If you love getting to know guests, building a community of customers, serving and giving friendly advice about our range of products, and are passionate about serving good quality, hearty pub classics, then a career with Pub & Dining could be for you. The Stork Inn is a delightful English Country pub situated in the picturesque hamlet of Conder Green. Careful consideration has been taken to maintain the character and charm of this 17th-century pub. The Stork Inn offers great customer service, good food, and fine ales. In the winter months, our guests will find roaring log fires and a warm, friendly welcome from the cold, and in the summer, our beautiful gardens overlooking scenic views are very popular. We also have nine en-suite bedrooms that guarantee our guests a pleasant stay at the Stork Inn.

What's in it for you?

• Flexible Working
• VIP entry to our pubs and bars
• 25% off Food & Drink for you and all your friends in over 800 sites
• Early access to your earned wages
• Join team socials and create friendships for life

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact Stork Hotel directly.