Assistant Store Manager (Clincl)

Boots; City of Westminster; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Retirement Savings Plan

Discretionary bonus

Generous employee discounts

Enhanced leave pay for new parents

Flexible benefits including extra HOL,

Job summary

Boots Opticians is recruiting an Assistant Manager to lead a team and work closely with the Store Manager to execute the commercial plan and enhance the customer journey. You’ll be involved in customer service, store operations and clinical tasks such as patient pre-screening, dispensing and accuracy checks.

You’ll help develop your team’s knowledge and skills through Boots’ steps into optics program and leadership training.

Qualifications

• GOC registered to practice in optics.
• Experience in customer-facing roles.
• Experience leading or coaching a team.
• Experience working in a clinical environment.
• Demonstrated willingness to learn and develop skills.

Responsibilities

• Lead and inspire a team to deliver an exemplary customer journey.
• Collaborate with Store Manager to deliver commercial plans.
• Support clinical activities including pre-screening, dispensing and accuracy checks.
• Create and maintain rotas, conduct return-to-work reviews and manage performance.

Skills

GOC Registered

Customer-facing

Team leadership

Clinical environment

Desire to learn

Job description

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre‑screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.

• These are the essential skills or experience needed to succeed in this role.
• GOC Registered
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team
• Experience working in a clinical environment
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criterion.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians?

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.