Team Leader

NEC Software Solutions; Greater London; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Private Medical Cover

25 days paid holiday

Life assurance cover

Group Pension Plan

Flexible benefits

Free access to LinkedIn Learning

LinkedIn Learning access

Job summary

A technology solutions company in Greater London seeks a Team Leader for its diabetic eye screening programme. The role involves managing clinical activities, overseeing staff performance, and ensuring standards are met. Ideal candidates will hold a Health Screening Diploma, possess management experience, and demonstrate strong interpersonal skills. The position offers competitive benefits, including private medical coverage and a pension plan, while making a significant impact on public health services.

Qualifications

• Completion of Health Screening Diploma or City & Guilds qualification.
• Evidence of continued professional development.
• Management experience including performance management.

Responsibilities

• Manage clinical activities of the screening programme.
• Monitor staff performance and training.
• Ensure compliance with national screening standards.
• Support Programme Manager to achieve objectives, KPIs and capacity planning.
• Undertake RDS, DS and SLB clinics as required; manage team in South West London.
• Maintain documentation securely per Data Protection Act and governance guidelines.

Skills

Effective communication skills

Problem-solving skills

Management experience

IT literacy

Willingness to learn

Driver's license

Resilience

Education

Health Screening Diploma or City & Guilds qualification

Job description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

The Team Leader is responsible for the clinical activities of the screening programme, ensuring robust rota management, screening and grading capacity planning, first line management of service staff and oversight of service performance and processes.

• The Team Leader will monitor staff performance, training and competency, as well as the service's equipment and facilities.
• The Team Leader is responsible for day to day operational management and clinic appointment booking. This will involve working with and across a wide range of stakeholders, particularly liaising with GP and Medical Centre managers.
• The Team Leader will ensure the programme is delivered in line with national standards, providing an excellent screening service with the ultimate aim of reducing new blindness due to diabetic retinopathy.

Job dimensions

• The Team Leader will support the Programme Manager to achieve service objectives, KPIs and demand and capacity planning.
• The post holder will undertake RDS, DS and SLB clinics as required and be trained up to the required levels.
• The role covers management of team in South West London.
• Ensure all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is disposed of in a secure proper manner in line with Data Protection Act and Calicott Principal Guidelines.
• Maintain and comply with any and all policy documents, audits and office legislative compliance documentation accessible for inspection at all times.
• Maintain safe, risk free working practices and environment in compliance with local and organisational policies and protocols.

Qualifications

• Successful completion of Health Screening Diploma (or City & Guilds) qualification.
• Evidence of continued professional development (CPD).
• Management experience including performance management of teams and individuals alongside experience of working within diabetic eye screening, healthcare or other people/patient focused services.
• Show initiative and the ability to prioritise tasks and to use problem‑solving skills on a daily basis largely unsupervised sometimes under pressure.
• Good effective communication skills both written and oral within a multidisciplinary team at all levels and with diabetic patients in a calm, sensitive and reassuring way. Ability to work successfully across professional organisations and with a multitude of stakeholders.
• IT literate with knowledge of information governance.
• A willingness to partake in development opportunities.
• May be required to undertake such other duties commensurate with their role/experience in agreement with the post holder.
• A full driving licence and preferably own transport to travel to and from health centres, GP practices and other places of work within the programme area.
• Willing and able to run all aspects of RDS and DS clinics and to grade at all levels, with proven high sensitivity and specificity.
• This role is exempt from the Rehabilitation of Offenders Act 1974. Successful applicants will be required to provide full details of any previous cautions and convictions and undertake an enhanced disclosure with the Disclosure & Barring Service upon entry and thereafter every 3 years.

Additional Information

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/ sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• We are an employer who cares; we have an invaluable employee assistance programme which can help in every area of your life
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

Candidates must be able to demonstrate a pre‑existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting, references and occupational health checks.

NEC is an equal opportunities employer, welcoming applications from all communities.

Who are we?

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

NEC Care, part of the NEC Health division, delivers the national diabetic eye screening programme. Our mission, vision and values are to provide people‑centric services that aim to improve the health and wellbeing of those we serve by working to achieve excellence in service delivery.