Team Leader

London Borough of Hillingdon; Greater London; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Working Hours

36 Hour Week

Generous Holiday Entitlement

Local Government Pension Scheme

Perkbox Benefits

Travel Support

Cycle to Work

Descripción de la vacante

The London Borough of Hillingdon is seeking an experienced Team Leader for our respite service, supporting adults with disabilities in a safe, person-centred environment. You will lead the staff team, oversee care plans, and collaborate with families and professionals to deliver high-quality outcomes while promoting independence and dignity.

This role involves risk management, safeguarding, and ensuring strong record keeping in line with policies and legal requirements.

Formación

• Experience working within a residential, respite, supported living or social care setting.
• Experience supporting adults with learning disabilities and/or additional support needs.
• Strong leadership and organisational skills.
• Knowledge of safeguarding, risk management and person-centred support.
• Experience building positive relationships with families, carers and partner agencies.
• The ability to motivate, develop and support staff.
• Excellent communication and record-keeping skills.
• A commitment to promoting independence, dignity and positive outcomes for service users.
• A flexible approach and willingness to respond to the needs of the service.

Responsabilidades

• Support the day-to-day management of the respite service.
• Supervise and support staff, providing leadership, guidance and coaching.
• Ensure support plans are delivered effectively and reviewed regularly.
• Promote independence, choice, dignity and wellbeing for service users.
• Act as a key worker and maintain positive relationships with families, carers and advocates.
• Support the planning and delivery of meaningful activities, outings and short-break experiences.
• Assist with admissions, stays and planned departures from the service.
• Administer medication in line with policies and procedures.
• Ensure accurate record keeping and compliance with safeguarding, care and health and safety requirements.
• Undertake risk assessments and help maintain a safe environment for service users, staff and visitors.
• Deputise for the Registered Care Manager when required.

Conocimientos

Leadership

Staff supervision

Safeguarding

Risk management

Person-centred care

Communication

Record keeping

Descripción del empleo

About the role

Are you an experienced care professional with strong leadership skills and a passion for delivering high‑quality support?

We are looking for a Team Leader to join our respite service, supporting adults with disabilities and additional support needs in a safe, welcoming and person‑centred environment. This is a rewarding opportunity to lead and support a dedicated staff team while ensuring individuals accessing the service receive high‑quality care, enjoyable experiences and opportunities to maximise their independence.

As Team Leader, you will support the Registered Care Manager in the day‑to‑day running of a busy respite provision, ensuring that service users receive safe, effective and personalised support during their stay.

You will provide leadership and guidance to staff, oversee support planning and work closely with families, carers and professionals to ensure the service delivers positive outcomes for those who access it.

• Support the day‑to‑day management of the respite service.
• Supervise and support staff, providing leadership, guidance and coaching.
• Ensure support plans are delivered effectively and reviewed regularly.
• Promote independence, choice, dignity and wellbeing for service users.
• Act as a key worker and maintain positive relationships with families, carers and advocates.
• Support the planning and delivery of meaningful activities, outings and short‑break experiences.
• Assist with admissions, stays and planned departures from the service.
• Administer medication in line with policies and procedures.
• Ensure accurate record keeping and compliance with safeguarding, care and health and safety requirements.
• Undertake risk assessments and help maintain a safe environment for service users, staff and visitors.
• Deputise for the Registered Care Manager when required.

About You

We're looking for a caring, organised and proactive individual who can lead by example and support colleagues to provide an excellent respite experience.

• Experience working within a residential, respite, supported living or social care setting.
• Experience supporting adults with learning disabilities and/or additional support needs.
• Strong leadership and organisational skills.
• Knowledge of safeguarding, risk management and person‑centred support.
• Experience building positive relationships with families, carers and partner agencies.
• The ability to motivate, develop and support staff.
• Excellent communication and record‑keeping skills.
• A commitment to promoting independence, dignity and positive outcomes for service users.
• A flexible approach and willingness to respond to the needs of the service.

Benefits

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36‑hour workweek for all full time staff.
• Generous Holiday Entitlement – increasing with length of service (for non‑casual roles).
• Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco‑friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
• Perkbox Benefits – Access a variety of offers and discounts through our Perkbox Benefits.
• Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24‑hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
• Trade Union Membership – The Council recognises UNISON, Unite, AEP and GMB and supports employees’ freedom of choice in relation to trade union membership.

Equity, Diversity and Inclusion Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.

The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Recruitment Information

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a per application basis.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre‑employment screening:

• Enhanced DBS Check
• Qualifications Check
• 5 years of Referencing

Please note

Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

This role may be closed early due to a high volume of applications.