Team Leader

Greene King; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Job summary

Greene King recrute un Team Leader pour rejoindre son équipe dynamique à Hungry Horse à Glasgow. Vous aurez un rôle essentiel dans la création d'une expérience client exceptionnelle, tout en dirigeant une équipe vers l'excellence. Des opportunités de carrière et d'épanouissement personnel sont offertes, ainsi que des réductions sur les repas et les vacances.

Benefits

Contributions de pension

Programmes de santé mentale et bien-être

Réductions alimentaires

Wagestream - accès aux salaires

Réductions au détaillant

Qualifications

• Expérience en service à la clientèle requise.
• Capacité à dégager une attitude positive.
• Compétences en résolution de problèmes en l'absence de la direction.

Responsibilities

• Fournir une expérience mémorable à chaque client.
• Député pour l'équipe de direction et résoudre les problèmes.
• Organiser et coordonner l'équipe pendant les heures de pointe.
• Maintenir un environnement de bar propre et sûr.

Skills

Service à la clientèle

Coordination d'équipe

Souci du détail

Pensée rapide

Esprit d'équipe

Job description

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As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs like clockwork! You’ll ensure the team maintains high standards and that our customers are kept happy.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high. Our pubs bring families and friends together, from footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we love to serve community spirit by supporting causes that matter to our customers.

We’re all about rewarding our team’s hard work, that’s why…

• You’ll receive a competitive salary, pension contribution, and additional benefits:
• The opportunity to further your career across our well-known brands, with training and development at every level.
• Discount of 33% for you and 15% for your loved ones on all our brands, so you can enjoy your favorite food and drink at a discount.
• Free employee assistance program providing mental health, well-being, financial, and legal support.
• Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels, for a weekend getaway.
• Refer a friend and earn up to £1,500 when they are placed.
• Wagestream – access your wages before payday for life's needs.
• Retail discounts, including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts, ensuring smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Be a role model in providing excellent service and a warm welcome.
• Ability to think quickly and adapt to challenges during busy shifts.
• A positive attitude and strong team spirit.