Team Leader

The Rank Group; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Mecca Team Lead, where you'll create unforgettable experiences for customers. In this dynamic role, you'll inspire and motivate your team while ensuring exceptional service. Your leadership will focus on a customer-first approach, empowering your team to achieve great results in a fun and rewarding workplace. With a competitive salary and industry-leading rewards, this position offers a fantastic opportunity for career development and personal growth. If you're passionate about leadership and customer service, this role is perfect for you.

Benefits

Paid Breaks

Employee Rewards Platform

50% Discount on Food and Soft Drinks

Pension and Life Assurance

Company Sick Pay Scheme

Employee Assistance Programme

Funded Apprenticeships

Uniform Provided

Qualifications

• Strong leadership skills with a customer-first mindset.
• Ability to engage and inspire your team in a fast-paced environment.

Responsibilities

• Lead a team to deliver exceptional service and create unforgettable customer experiences.
• Manage shifts and build strong relationships with colleagues.

Skills

Leadership Skills

Customer Engagement

Organizational Skills

Job description

Job Description

• Competitive Salary - £13.51/ hour
• Real contracts from 8 to35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast-paced environment

Additional Information

This position is for a Slots Team Leader, with responsibility over all things slot machine related in addition to leading the team to success on a day to day basis in all areas of the business.