Team Leader

Bluetown; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading charity organization seeks a motivated Team Leader for their supported living services in Exeter. This role involves supervising a dedicated team, ensuring high standards of care for adults with learning disabilities and complex needs. The ideal candidate will possess strong organizational skills, a full UK driving licence, and a commitment to empowering individuals in their community.

Benefits

20 days' paid annual leave plus 8 bank holidays

Fully paid training and access to recognised qualifications

Pension contribution

Cycle to work scheme and season ticket loan

Occupational health, counselling, and wellbeing services

Life assurance scheme (2x basic salary)

Staff discounts and Blue Light Card eligibility

Qualifications

• Full UK driving licence required.
• Experience supporting Deaf individuals or willingness to learn sign language valued.

Responsibilities

• Supervise staff and manage rotas.
• Oversee support plans and liaise with families.
• Provide direct support to individuals.

Skills

Organisational skills

Communication skills

Mentoring

Flexibility

Education

GCSE or equivalent

Job description

Job Title: Team Leader

Location: Exeter

Salary: GBP13.65 per hour

Welcome Bonus: GBP250 for new starters (T&Cs apply)

Job Type: Permanent / Full time

Education: GCSE or equivalent

About Us:

United Response is looking for an experienced and motivated Team Leader to join our supported living services in Exeter. This is an excellent opportunity to lead a dedicated team supporting adults with learning disabilities, autism, and complex needs, including Deaf individuals, in both home and community settings.

As a national disability charity, we are committed to ensuring the people we support live fulfilling, independent lives. Our focus is on person-centred, empowering care that enables people to reach their goals.

About the role:

As a Team Leader, you will support the Service Manager with the day-to-day running of the service while also providing direct, hands-on support. You'll be responsible for supervising staff, managing rotas, overseeing support plans, liaising with families and external agencies, and ensuring high standards of care are maintained at all times.

About you:

You will need to be confident in mentoring team members, have strong organisational and communication skills, and be comfortable using IT systems. You must also hold a full UK driving licence and be flexible with working hours, including some evenings, weekends, and bank holidays.

The people we support in Exeter have a range of needs and interests, and many are active in the local community. Experience supporting Deaf people or a willingness to learn sign language would be highly valued.

Benefits:

• 20 days' paid annual leave plus 8 bank holidays (pro rata for part time), increasing with service
• Fully paid training and access to recognised qualifications
• Pension contribution
• Cycle to work scheme and season ticket loan
• Occupational health, counselling, and wellbeing services
• Life assurance scheme (2x basic salary)
• Staff discounts and Blue Light Card eligibility

Please Note: This role will involve evening, weekend, and bank holiday shifts, as well as sleep-in shifts.

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of Program Coordinator, Community Outreach Leader, Initiative Manager, and Field Operations Supervisor may also be considered.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities.