Team Leader

Musgrave Group; Downpatrick; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Weekly pay

Maternity pay

Paternity pay

Employee assistance

Discount card

Learning & development

Uniform

Extra discounts

Job summary

Musgrave Group in Northern Ireland is seeking a Part-time Team Lead to support store leadership in day-to-day operations and customer service. You will help drive brand standards, sales, and net profit while ensuring smooth opening and closing procedures.

The role requires flexibility to work days, evenings and weekends, with a 15-hour weekly pattern. You will be hands-on, train colleagues, and cover duties across store areas as needed. A friendly, proactive approach is essential.

Qualifications

• At least 1 year`s recent experience in a busy convenience or supermarket retailing, with some degree of responsibility.
• Experience in a fresh food retail unit with high operational efficiency.
• Excellent communication & interpersonal skills.
• Working knowledge of Microsoft Office packages.

Responsibilities

• Support the store manager to maximise the store KPIs.
• Lead colleagues to adhere to company policies and practices including Health & Safety and Environmental Health Standards.
• Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
• Act as an advocate of the company, role modelling our values daily for your colleagues.
• Delivery of excellent customer service and maintaining high standards within the store.
• Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Support local community and our charity partners.
• You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.

Skills

Communication skills

Interpersonal skills

Stock control

People skills

Cost control

Rota planning

Fresh food retail

Tools

Microsoft Office

Job description

Job type: The role is Part time, 15 hour permanent contract.

Join our family at Musgrave

Musgrave is one of the Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 19 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.

Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of Team lead, Location.

The successful candidate must be flexible to work days, evenings and weekends.

This type of role will have an agreed shift pattern set within the store opening hours. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview. Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements.

The Role

The successful candidate will be supporting the leadership team in the day to day running of the store, including the colleagues and assets. They will also support in driving the brand, sales, and net profit for the store. Being responsible for opening and closing the store and the total store in the absence of the Store Manager and Supervisor as and when required.

What you'll be doing

• Support the store manager to maximise the store KPIs.
• Lead colleagues to adhere to company policies and practices including Health & Safety and Environmental Health Standards.
• Responsibility for managing the store in the absence of Store and Assistant Manager, including key holding.
• Act as an advocate of the company, role modelling our values daily for your colleagues.
• Delivery of excellent customer service and maintaining high standards within the store.
• Support with stock take preparation and counting as well as utilising action plans to improve stock take results.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Occasional people management including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Support local community and our charity partners.
• You may be required to cover the Post Office, cash, deli, or other areas within the store, with appropriate training, as and when required as part of this role.

What's in it for you?

• Weekly paid.
• Enhanced maternity pay, eligibility applies.
• Paternity pay, eligibility applies.
• Employee Assist Programme
• Discount card for store shopping, for you and your nominated user.
• Learning and development opportunities for career progression.
• Company uniform
• As well as extra discounts on days out, cinema tickets and much more.

#LI-DNI

What we're looking for

• At least 1 year`s recent experience in a busy convenience or supermarket retailing, with some degree of responsibility
• Experience of working in a fresh food retail unit and an ability to support, maintaining high standards of operational efficiency throughout the store
• Excellent communication & interpersonal skills
• Working knowledge of Microsoft Office packages
• Proven experience in the areas of stock control, people skills, cost control, rota planning
• Good working knowledge of fresh food retail

Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know