Operations Team Leader

Musgrave Group; Belfast City District; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Musgrave Group is seeking an experienced Operations Team Leader (Nightshift) to join our Belfast-based warehouse operations. You will lead the night team, step up in the Line Manager's absence, and drive daily picking, packing, goods-in, and dispatch while maintaining safety and quality.

The role requires proven productivity, strong organisation, and proactive leadership. You will implement improvements, coach staff, ensure KPI targets are met, and uphold Musgrave’s values in a fast-moving

Qualifications

• Proven track record of maximizing productivity.
• Good organisational and administration skills with the ability to solve problems in a fast-moving environment.
• Show good communication skills and a proactive approach to developing as a leader.
• Customer focused and driven.
• A team player with experience of working to deadlines.
• Be computer literate (Excel, PowerPoint, Outlook, and Warehouse management system tools)
• Experience working at Warehouse/Operations management/supervisory level.
• Be highly organized with the ability to manage shifting priorities.
• Adapt to changing work schedules and flexible hours when required.
• Be process-oriented with a keen eye for identifying performance trends
• Brings a proactive, improvement – focused mindset to everyday tasks
• Embodies Musgrave’s values and supports a collaborative and engaged team culture

Responsibilities

• Assist the Line Manager with daily operations, providing leadership to the team, and stepping up during the manager`s absence to ensure smooth workflow.
• Lead and supervise warehouse team to achieve daily targets.
• Monitor team performance and provide coaching and support.
• Ensure adherence and compliance of operational processes within the business and warehouse documentation.
• Conduct regular safety checks and report hazards promptly.
• Promote and enforce company health and safety standards to create a safe and compliant working environment.
• Provide effective communication within operational teams and implement practices that engage employees in line with Musgrave values.
• Coordinate daily tasks including picking, packing, loading, goodsin and operation support team duties
• Maintain accurate records and ensure operational standards are met.
• Ensure all KPI targets related to the warehouse are achieved.
• Support continuous improvement initiatives to enhance efficiency and safety.
• Lead with a Continuous Improvement mindset - identifying inefficiencies and driving change

Skills

Leadership

Productivity optimization

Communication

Problem solving

Team motivation

Organization

Deadline oriented

Customer focus

Excel

PowerPoint

Outlook

Warehouse management system

Adaptability

Continuous improvement

Musgrave values

Tools

Excel

PowerPoint

Outlook

Warehouse management system tools

Job description

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We`re proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We`re committed to becoming the most trusted and sustainable business in Ireland, and we`re looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as Operations Team Leader (Nightshift).

We’re offering a full‑time, permanent position for an individual who is motivated, reliable, and ready to grow their career. This is an excellent opportunity to step into a leadership role and showcase your warehouse expertise. If you’re passionate about driving results and leading by example, we’d love to hear from you!

The successful candidate will support the Line Manager to lead, manage and motivate the warehouse team to achieve operational targets and standards in a business where customer satisfaction is critical.

Shifts will include: 5 out of 7 days across a working week, inclusive of Sundays.

The role will involve working a night shift pattern.

What we’re looking for:

The key responsibilities of this position will include (but not limited to):

• Assist the Line Manager with daily operations, providing leadership to the team, and stepping up during the manager`s absence to ensure smooth workflow.
• Lead and supervise warehouse team to achieve daily targets.
• Monitor team performance and provide coaching and support.
• Ensure adherence and compliance of operational processes within the business and warehouse documentation.
• Conduct regular safety checks and report hazards promptly.
• Promote and enforce company health and safety standards to create a safe and compliant working environment.
• Provide effective communication within operational teams and implement practices that engage employees in line with Musgrave values.
• Coordinate daily tasks including picking, packing, loading, goodsin and operation support team duties
• Maintain accurate records and ensure operational standards are met.
• Ensure all KPI targets related to the warehouse are achieved.
• Support continuous improvement initiatives to enhance efficiency and safety.
• Lead with a Continuous Improvement mindset - identifying inefficiencies and driving change

What we’re looking for:

Experience, Skills and Education

• Proven track record of maximizing productivity.
• Good organisational and administration skills with the ability to solve problems in a fast-moving environment.
• Show good communication skills and a proactive approach to developing as a leader.
• Customer focused and driven
• A team player with experience of working to deadlines.
• Be computer literate (Excel, PowerPoint, Outlook, and Warehouse management system tools)
• Experience working at Warehouse/Operations management/supervisory level.
• Be highly organized with the ability to manage shifting priorities
• Adapt to changing work schedules and flexible hours when required.
• Be process-oriented with a keen eye for identifying performance trends
• Brings a proactive, improvement – focused mindset to everyday tasks
• Embodies Musgrave’s values and supports a collaborative and engaged team culture

Career Development:

With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment:

Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus:

Be part of a company that values forward-thinking solutions

Community Focus

Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy

Join a company with a long-standing commitment to community and innovation

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.