Team Leader

Flying Tiger Copenhagen; Bushey; On-site; GBP 12,000 - 18,000; Part time

Job summary

Flying Tiger Copenhagen Merry Hill is seeking a dedicated Team Leader for a 16-hour-per-week role on a permanent contract. You will support the store management, lead the shop floor team, ensure tills run smoothly, and maintain a welcoming environment for customers and colleagues.

You should bring hands-on retail or hospitality experience, strong communication and leadership skills, and a practical, creative approach.

Qualifications

• Solid retail or hospitality experience.
• Experience leading a team.
• Flexible to shifts and able to work variety of patterns.

Responsibilities

• Implement Flying Tiger Copenhagen's concept.
• Proficiency on tills and supports with advanced till functions.
• Handle tills discrepancies, incident reports, and team concerns, escalating them to management.
• Maintain a clean, safe, and inviting store environment for customers and colleagues.
• Implement and follow Commercial guidelines to meet compliance of store standards.
• Support in leading the store team.
• Be able to lead and inspire a team.
• Demonstrate a positive and optimistic attitude towards work and helping others.
• Strong communication skills.
• Demonstrate good leadership behaviour with others.
• Be creative and practical.

Skills

Leadership

Team management

Till operations

Customer service

Communication

Job description

As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses. What the role is about?

• A Team Leader supports the management team in the daily operations and is a key player in the store team to role model best practice.
• It's a hands‑on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.

What are your Responsibilities:

• Implement Flying Tiger Copenhagen's concept.
• Proficiency on tills and supports with advanced till functions.
• Handle tills discrepancies, incident reports, and team concerns, escalating them to management.
• Maintain a clean, safe, and inviting store environment for both customers and colleagues.
• Implement and follow Commercial guidelines to meet compliance of store standards.
• Support in leading the store team.
• Ability to lead and inspire a team.
• A positive and optimistic attitude towards work and helping others.
• Strong communication skills.
• Demonstrate good leadership behaviour with others.
• Be creative and practical.

Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities. If you have a solid and demonstrable background in a similar role within a fast‑paced retail or hospitality environment and this opportunity sounds like the new challenge you're looking for, we'd love to hear from you!

At Flying Tiger Copenhagen, we don't design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others. We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees.

We are looking for a Team Leader 16 hrs per week, Permanent contract at Merry Hill Store

We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Merry Hill store They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary. Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store. Must be available to work up to 5 out of 7 days a week Our Store trades - 9am - 9pm Monday to Friday 9am - 7pm Saturday 11am - 5pm Sunday