Deputy Manager

Tiger portugal, s.a.; Norwich; On-site; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Career progression opportunities

Fun workplace environment

Store autonomy in decision-making

Job summary

Flying Tiger Copenhagen Norwich Chapelfield store is seeking a Deputy Manager working 32 hours per week in a permanent, part-time capacity. The role combines leadership of store KPIs, operations, and team development with a hands-on approach to shop floor presentation, replenishment and customer service.

The successful candidate will manage a shared leadership role, ensuring stock accuracy, visual merchandising adherence and timely completion of operational tasks, while upholding the brand's

Qualifications

• Leadership experience in a retail environment.
• Strong communication and collaborative leadership style.
• Excellent time management and organisational skills.
• Passionate about delivering outstanding customer service.

Responsibilities

• Support in leading the team to deliver excellent customer service.
• Oversee and implement Visual Merchandising guidelines.
• Lead the team to complete tasks in a timely manner.
• Implement and follow Commercial guidelines to maintain store standards.
• Support stock integrity in line with company policy.
• Oversee tills discrepancies, incident reports and team concerns.
• Delegate and plan with the team to achieve objectives.
• Uphold company policies and act with integrity; escalate when needed.
• Communicate the company's values, goals and culture.

Skills

Team leadership

Customer service excellence

Communication skills

Organisational skills

Job description

Deputy Manager

Deputy Manager for 32 hrs a week. Permanent role at Norwich Chapelfield Store

We are looking for a dedicated and enthusiastic Deputy Manager to join our store at Flying Tiger Copenhagen Norwich Chapelfield store.

They get to be part of our unique concept and help us create an atmosphere that's second to none.

Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary.

Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start from 0700am to support delivery to starting later until 2200pm to support closing the store.

Must be available to work up to 5 out of 7 days each week.

About Us

At Flying Tiger Copenhagen, we don't design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others.

We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees.

As part of a responsible community, w e are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.

What the role is about?

• A deputy manager has the shared responsibility for the store's KPIs, operations, concept, colleague, and work environment, and uphold local legislation, regulations, and policies.
• It's a hands-on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.

What are your Responsibilities?

• Support in leading the team to deliver excellent customer service.
• Oversee and implementation of Visual Merchandising guidelines.
• Lead the team to complete operational tasks according to a timely manner.
• Implement and follow Commercial guidelines to comply with store standards.
• Support with stock integrity in line with company policy.
• Oversee and manage tills discrepancies, incident reports, and team concerns,
• Delegation and planning with the team to achieve objectives.
• Support with upholding company policies, act with integrity, and seek support where necessary.
• Communicate the company's values, goals and culture.

What we are looking for:

• Passionate retailer to lead and deliver excellent customer service.
• Ability to lead, motivate and inspire a team.
• A positive and optimistic attitude towards work and helping others.
• Demonstrate good leadership behav iour.
• Good communication skills; a clear and collaborative leadership style.
• Strong organisation skills with attention to detail & time management.

Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities.

Flying Tiger Copenhagen isn't just a place to shop - it's a place to grow, create and make a difference. Since 1995, we'vegrown from a small Danish store into a global retail brand with more than 1,100 stores across 40+ markets. Our concept is built on bold ideas, playfuldesign and affordable prices that add surprise to everyday life. As our brandmanifesto states, "A richer life doesn't cost a fortune" - and we believe thatsmall moments of joy, creativity and connection can make a big difference, bothfor our customers and our employees worldwide.

Read more about Flying Tiger Copenhagen at flyingtiger.com.