Deputy Manager

Tiger portugal, s.a.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Flying Tiger Copenhagen is seeking a dedicated Deputy Manager for the Kings Road London store. The role is 40 hours per week on a fixed-term contract until 3 May 2027, with full flexibility across 5 days a week to cover early, mid, and late shifts.

You will lead the team on customer service, merchandising, stock integrity, and store standards in a fast-paced retail environment. We value proactive leadership, strong communication, and a positive, collaborative approach.

Qualifications

• Experience leading a team in a fast-paced retail or hospitality environment.
• Ability to drive store KPIs, operations, and customer service excellence.
• Strong communication and collaborative leadership style.

Responsibilities

• Support in leading the team to deliver excellent customer service.
• Oversee and implement Visual Merchandising guidelines.
• Lead the team to complete operational tasks on time.
• Implement and follow Commercial guidelines to meet store standards.
• Support stock integrity in line with company policy.
• Oversee tills discrepancies, incident reports, and team concerns.
• Delegate and plan with the team to achieve objectives.
• Uphold company policies and communicate company values.

Skills

Customer service

Leadership

Team management

Communication

Organisation

Job description

Deputy Manager

Deputy Manager for 40 hrs a week. Fixed term contract until 3rd May 2027

We are looking for a dedicated and enthusiastic Deputy Manager to join our store at Flying Tiger Copenhagen Kings Road London

They get to be part of our unique concept and help us create an atmosphere that's second to none.

Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary.

Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store.

Must be available to work 5 out of 7 days each week.

About Us

At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others.

We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees.

As part of a responsible community, w e are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.

What the role is about?

• A deputy manager has the shared responsibility for the store’s KPIs, operations, concept, colleague, and work environment, and uphold local legislation, regulations, and policies.
• It's a hands-on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.

What are your Responsibilities?

• Support in leading the team to deliver excellent customer service.
• Oversee and implementation of Visual Merchandising guidelines.
• Lead the team to complete operational tasks according to a timely manner.
• Implement and follow Commercial guidelines to comply with store standards.
• Support with stock integrity in line with company policy.
• Oversee and manage tills discrepancies, incident reports, and team concerns,
• Delegation and planning with the team to achieve objectives.
• Support with upholding company policies, act with integrity, and seek support where necessary.
• Communicate the company’s values, goals and culture.

What we are looking for:

• Passionate retailer to lead and deliver excellent customer service.
• Ability to lead, motivate and inspire a team.
• A positive and optimistic attitude towards work and helping others.
• Demonstrate good leadership behav iour.
• Good communication skills; a clear and collaborative leadership style.
• Strong organisation skills with attention to detail & time management.

Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities.

If you have a solid and demonstrable background in a similar role within a fast paced retail or hospitality environment and this opportunity sounds like the new challenge you're looking for, we'd love to hear from you!

Flying Tiger Copenhagen isn’t just a place toshop - it’s a place to grow, create and make a difference. Since 1995, we'vegrown from a small Danish store into a global retail brand with more than 1,100stores across 40+ markets. Our concept is built on bold ideas, playfuldesign and affordable prices that add surprise to everyday life. As our brandmanifesto states, "A richer life doesn’t cost a fortune" - and we believe thatsmall moments of joy, creativity and connection can make a big difference, bothfor our customers and our employees worldwide. Read more about Flying Tiger Copenhagen at flyingtiger.com.