Team Leader

National Care Group Limited; Burnley; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Paid training

Refer a Friend scheme

Stream app for finances

Career progression opportunities

Job summary

National Care Group is seeking a Team Leader in Burnley to oversee frontline staff and ensure person-centred support for clients with diverse needs. The role focuses on maintaining individuals' independence while meeting back-office duties and compliance requirements.

You will manage staff development, promote client well-being, and coordinate activities and external communications within the home. A Level 3 NVQ/QCF in Health and Social Care (or working towards) and a valid UK driving licence

Qualifications

• Supporting adults with learning disabilities.
• Minimum Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Ability to motivate and manage a team.
• Full UK Driving Licence.

Responsibilities

• Overall responsibility for staff management and staff development.
• Lead the team in promoting clients’ well-being, safety and quality of life.
• Monitor and assist activities in homes to meet client goals and wellbeing measures.
• Coordinate liaison with external parties to ensure effective communication.
• Work in line with company policies, procedures and standards.
• Meet annual objectives and uphold quality compliance systems.

Skills

People management

Empathy

Active listening

Education

Level 3 NVQ/QCF in Health and Social Care (or working towards)

Job description

The following content displays a map of the jobs location - Burnley

Salary:£13.48 per hour (£28,912 per annum)

Working Hours:40 hours per week

Service:Affinity Supporting People South Limited

We are currently looking for a Team Leader to join our team at Affinity Supporting People South Limited - based in Burnley

Affinity Supporting People South Limited is partofNational Care Group. We deliver person-centred care and support, tailored tomeet the needs of individuals with a range of diagnoses, including complexphysical difficulties, learning difficulties, autism and mental health. Ourdedicated team works closely with those we support to deliver person-centredcare, empowering each individual to reach their goals and fulfiltheiraspirations.

About National Care Group

National Care Group is oneofth eUK's leading providers of adult social care, supporting people withlearning disabilities, mental health support needs, acquired brain injuries,autism and complex related needs. Its mission is to empower those it supportsto lead their best life, enabling them the opportunity to unlock their fullpotential and live as independently as possible within their community. We Won Specialist Care Provider 2025! -National Care Group

What's in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

The Team Leader Role

Asa Team Leader, you will promote and ensure that thecompany vision of person-centred support is implemented whilst maintaining anindividual's potential and independence. You will be the front-line manager,whilst also ensuring all necessary back office duties are completed withincompliance.

A Team Leader is required to respect and workcooperatively with others, enabling the people we support to live in their ownhome or within their local community with dignity and confidence.Responsibilities include:

• Overall responsibility for staff management and staff development.
• Leading the staff in promoting each client’s well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed client goals and the progress of clients against agreed outcome and well-being measures.
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively to ensure that communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote each client’s well-being, safety and quality of life
• Responsibility for completing and reviewing internal quality compliance systems
• Participate in on call duties

The most important qualities needed are the ability totreat others with respect, listen to their needs and understand their emotions.Be Kind, friendly and honest.

The Ideal Candidate

• Supporting adults withlearning disabilities.
• Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Able to motivate and manage a team.
• Full UK Driving Licence