Team Leader

Creative Support Ltd; Blackpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in supported housing seeks an experienced Team Leader in Blackpool. This role involves managing a dedicated team, ensuring quality care for service users, and enhancing their independence. The ideal candidate will demonstrate strong leadership, communication skills, and a commitment to safeguarding vulnerable individuals.

Benefits

Probationary bonus

Pension contributions

33 days Annual Leave

Company paid enhanced DBS

Qualifications

• Experience in social care or health management.
• Strong problem-solving skills and ethical duty of care.
• Ability to work with multi-disciplinary teams.

Responsibilities

• Lead and manage a team providing supported housing and domiciliary services.
• Oversee deployment of staff and ensure person-centered support.
• Monitor quality standards and facilitate service user engagement.

Skills

Leadership

Coaching

Communication

Risk Management

Person-Centered Support

Education

QCF Diploma in Health and Social Care

Job description

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool.

As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development.

Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centred reviews, putting each person’s views and journey at the heart of planning and decision-making.

Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions.

You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work.

If you’re interested in this opportunity and would like to discuss it further, please contact Neil Maguire, Area Manager via 07870 679 389 or by email: [e-mail].

Vacancy Reference Number: 79923

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to [e-mail] to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS