TEAM LEADER

Cinnamon Care Collection; England; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Paid Breaks

Uniforms

Staff Meals

Nest Pension

Employee Assistance Programme

Care Workers Charity

Spice of Life – Discount Retail Scheme

Cycle Scheme

Eye Care

Refer a Friend Scheme

Reward Vouchers

Quarterly & Annual Company Recognition

Job summary

Cinnamon Care Collection is seeking a hands-on Team Leader for Earlsfield Court, a 72-bed care home in Bexhill-on-Sea. You will supervise teams, ensure high-quality resident care, and support families while developing junior staff.

You will lead by example, coordinate assessments with the Deputy Manager, and manage training and recruitment to maintain excellent care standards.

Qualifications

• NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential)
• Two years’ experience in long-term care or similar industry
• Experience of planning, implement, evaluate and clearly document care delivery
• Experience of working with older people.

Responsibilities

• Co-ordinate the resident assessment process with Deputy Manager, ensuring resident involvement and care plan integration.
• Ensure information for each resident is written and communicated to deliver person-centred care.
• Work hands-on with the team to maintain appropriate levels of care.
• Deliver and manage medication administration processes with robust auditing and training needs.
• Recruit care team with Cinnamon process and manage contracted hours and ongoing recruitment needs.
• Regularly update families on resident needs and progress.
• Manage staff absence and conduct return-to-work sessions with Deputy Manager and home Administrator.
• Oversee effective shift handovers and keep the Deputy Manager & General Manager informed.
• Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed.

Skills

Team leadership

Care experience

Staff training

Education

NVQ 3

NVQ 4 in Care

QCF Level 4 Diploma in Management

Job description

Team Leader

• Full Time
• Bexhill-on-Sea, UK
• £17.23 Per Hour Plus Company Benefits
• Full Time Hours
• A Top 20 Care Home Group 2026!
• Awarded ‘One of the UK’s Best Companies to Work For’
• Please note, we are unable to offer sponsorship for this role.
• 17.2317.23 GBP / Year

Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support.

The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role. This is not a supernumerary role however time will be given for management tasks. The Team Leader is a succession role for those interested into developing into Deputy Managers of the future.

Main Responsibilities Of The Role

• Alongside the Deputy Manager, co-ordinate the resident assessment process ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
• Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach.
• To work hands-on with the team to ensure the appropriate levels of care are in place always.
• Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
• Alongside the Deputy Manager recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis.
• Regularly communicate to family members with regards to resident needs and progress.
• Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator.
• Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas.
• Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.

Essential For This Role

• NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential)
• Two years’ experience in long-term care or similar industry
• Experience of planning, implement, evaluate and clearly document care delivery
• Experience of working with older people.

Our team member benefits include:

• Paid Breaks
• Uniforms
• Staff Meals
• Nest Pension
• Employee Assistance Programme
• Care Workers Charity
• ‘Spice of Life’ – Discount Retail Scheme
• Cycle Scheme
• Eye Care
• Refer a Friend Scheme
• Reward Vouchers
• Quarterly & Annual Company Recognition Awards