Team Leader

Card Factory; Belfast; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join the UK's leading retailer of greeting cards and gifts as a Team Leader in Belfast. You'll support the Store Manager in driving customer satisfaction and operational excellence. This role offers the opportunity to lead a dedicated team and contribute to the overall success of the store.

Benefits

25% colleague discount in-store and online.

Save As You Earn scheme.

Financial Wellbeing Support.

Seasonal incentives.

Opportunities for Retail Apprenticeships.

Access to learning and development content.

Discounted mobile contracts.

Discounts at numerous UK retailers.

Employee Assistance Programme.

Qualifications

• Passionate about celebrating customers’ life moments.
• Strong leadership skills and a positive attitude.
• Comfortable reviewing store performance data.

Responsibilities

• Support the Store Manager in achieving commercial growth.
• Lead store teams in the absence of the Store Manager.
• Ensure high standards and exceptional service daily.

Skills

Leadership

Customer Service

Teamwork

Commercial Awareness

Job description

Join to apply for the Team Leader role at Card Factory.

Location: Belfast Park Centre

Contracted Hours Available: 8hrs, must be flexible for late nights & weekends.

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in the success of our stores. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service daily.

The Ideal Candidate

• Passionate about celebrating customers’ life moments.
• Customer-centric with a drive for excellent service.
• Strong leadership skills.
• Positive, forward-thinking attitude.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We launched a 5-year strategy in 2020 aiming to become a true omni-channel retailer, investing in our colleagues and creating growth opportunities in a dynamic environment.

We offer benefits supporting your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online.
• Save As You Earn scheme.
• Financial Wellbeing Support, including Education Tools and Salary Advances.
• Seasonal incentives.
• Opportunities for Retail Apprenticeships.
• Access to learning and development content.
• Discounted mobile contracts.
• Discounts at numerous UK retailers.
• Employee Assistance Programme for mental, physical, and financial health.

If this role matches your aspirations, click apply now. We may close the vacancy early once enough applications are received. Apply early to avoid disappointment. No agencies, please.

Sportswift Ltd T/A Card Factory

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Retail

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