Team Leader - Victoria's Secret, Belfast

久塔; Belfast; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading brand in the retail sector is seeking a passionate Team Leader for its Belfast location. The role involves delivering an exceptional customer experience and leading a supportive team. Ideal candidates will have a strong retail background and demonstrate excellent teamwork and problem-solving skills.

Qualifications

• Passionate about retail and customer experiences.
• Eager to develop customer service skills.
• Able to build valuable relationships.

Responsibilities

• Deliver exceptional customer experience.
• Provide expert bra fitting advice.
• Maintain high brand standards and store operations.

Skills

Customer Service

Team Collaboration

Time Management

Job description

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Team Leader - Victoria's Secret, Belfast, Belfast

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Client:

NEXT

Location:

Belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ceef8839a55a

Job Views:

27

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

About the role

As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.

Responsibilities include:

• Delivering an exceptional customer experience through product knowledge and assistance at the till.
• Providing expert bra fitting advice to customers.
• Owning visual merchandising and product presentation.
• Leading by example, energizing the team, and maintaining high brand standards.
• Supporting store targets by focusing on sales growth and profitability.
• Maintaining store standards, managing deliveries, stock, and safety procedures.
• Carrying out opening and closing activities, including key holder duties.
• Supporting new product launches, floor moves, and audits, ensuring team training.

About you

• Passionate about retail and creating unique customer experiences.
• Eager to develop customer service skills and product knowledge.
• Builds valued relationships with team and customers.
• Collaborates effectively with the team, sharing enthusiasm for the brand.
• Supportive, flexible, and positive team member.
• Energetic in a busy environment, enjoys multitasking, problem-solving, and collaboration.