Team Leader

THE SOUTHERN CO-OPERATIVE LIMITED; Andover; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

Qualifications

• Experience in leading a small team is beneficial.
• Strong communication and customer service skills.
• Willingness to learn and develop within the role.

Responsibilities

• Support all store operations including post office and parcel services.
• Engage with and support the local community.
• Assist with day-to-day store management in the Store Manager's absence.
• Lead by example to deliver an excellent customer experience.

Skills

Team leadership

Communication

Self-motivation

Job description

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed. What you'll be doing... -Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery -Engaging with and supporting the local community -Assisting with the day-to-day management of the store, ensuring it's safe, legal and running smoothly - and stepping up in the Store Manager's absence -Leading by example and supporting your team to deliver a consistently excellent customer experience -Contributing to the growth and success of the store by developing your colleagues and helping them thrive This is a part-time position of 27 hours per week, worked over 3 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

• You may also be required to obtain a personal licence to sell alcohol - full training will be provided.
  You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.