Team Leader

Greeneking; Altrincham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Career development opportunities

33% brand discount for you

15% discount for loved ones

Employee assistance program (wellbeing

Enhanced maternity/paternity policies

Menopause Friendly Employer

50% discount at Greene King Inns and酒店

Refer a friend bonus up to £1,500

Wagestream

Retail discounts up to 30% at partners

Exclusive discounts with Three Mobile

Job summary

Greene King is seeking a Team Leader in Altrincham to lead by example, ensuring the shift runs smoothly and the team delivers memorable customer experiences. You’ll deputise for the management team, resolve issues quickly, organise the team during busy periods and keep the bar safe, legal and clean.

You’ll bring a keen eye for detail, strong service standards, resilience on busy shifts and a can-do attitude.

Qualifications

• Eye for detail and high service standards.
• Ability to lead by example and uphold customer service.
• Resilience and adaptability during busy shifts.

Responsibilities

• Provide customers with a memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts to keep things running smoothly.
• Keep the bar safe, legal, and clean, addressing issues quickly and safely.

Skills

Eye for detail

Role model for service

Think on feet

Can-do attitude

English proficiency

Job description

As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

As a Team Leader, you will

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you'll bring

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

We're all about rewarding our team's hard work, that's why

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...