Team Lead (Engineering) - London

Fresha; Greater London; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Dog-friendly office

One remote day per week

Job summary

Fresha in London seeks a hands-on Team Lead to shape the engineering direction, plan major projects and contribute code. You will report to the Head of Engineering and collaborate with product and staff engineers to ensure reliable delivery and robust architecture.

You will mentor the team, drive engineering excellence, manage performance metrics and balance trade-offs for the whole system, in a fast-paced environment with four office days and one remote day per week.

Qualifications

• Proven experience in system design and large-scale delivery.
• Strong coding and architectural skills across multiple languages.
• Track record of hands-on leadership and mentoring.
• Ability to break down complex problems and drive improvements.

Responsibilities

• Set goals and expectations for the engineering team.
• Ensure timely delivery and reliable estimates.
• Contribute code and fix critical issues.
• Champion scalable and reliable system architecture.
• Lead interviews and onboarding when needed.

Skills

System design

Coding

Architecture

Technical leadership

Hands-on engineering

Job description

Team Lead - Engineering (London)

Location: Old Street, London — Onsite (4 days / week)

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Given our exciting and progressive growth plans, we are looking for an exceptional hands‑on Team Lead to join our global business.

Reporting directly to the Head of Engineering, and collaborating closely with the Product Manager and Staff Engineer, you will be accountable for the technical vision, strategy, planning and coordination of engineering projects at Fresha while proactively managing technical risks.

Team Lead is accountable for the team performance (e.g. ensuring processes are followed, estimates are reliable, communication is proactive, the code is well-architected) and a line manager for their team members.

This position offers an excellent opportunity for someone who thrives in a fast‑paced and changing environment, enjoys working autonomously, relishes challenges, and seeks to make a significant impact.

To foster a collaborative environment that thrives on face‑to‑face interactions and teamwork, all Fresha employees work from our dog friendly office four days per week, with the flexibility to work remotely on Wednesdays. London office: The Bower, 207-211, Old St, Tower, London EC1V 9NR

Team Management and Support

• Set ambitious yet achievable goals for the engineering team, maintaining high-tech standards and objectives.
• Ensure the team has a clear understanding of their responsibilities and expectations.
• Mentor and provide technical guidance, drawing from your deep system design and coding expertise.
• Facilitate continuous learning and improvement for your team.
• Make sure your team follows our engineering practices by leading from the front.
• Recognising and making trade-offs with respect to the whole system.

Priorities and Process

• Collaborate with team members to identify and address process inefficiencies by leveraging your experience in making architectural and design decisions.
• Ensure the timely delivery of your team’s projects, which will ultimately have a tangible impact on Fresha’s success.
• Actively contributing code, fixing bugs, and resolving issues to help drive the team's progress
• You understand deeply the entire architecture for a major part of the business and you’re able to articulate clearly the scaling and reliability limits of that area.

Added bonus

• Assist in interviewing, hiring, and training employees, ensuring they meet the engineering quality standards you uphold.
• Track and analyse performance metrics for the team and your functional area.
• Support the Head of Engineering in executing ad‑hoc projects, drawing from your experience in anticipating technical issues and making strategic technology decisions.

This list is not exhaustive and there may be other activities you are required to deliver.

To foster a collaborative environment that thrives on face‑to‑face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.

What we are looking for

• This is a highly technical and hands‑on role
• Proven experience in system design, coding, and architecture, with a track record of successfully delivering large systems in multiple languages
• Skilled in identifying and addressing process inefficiencies, leveraging technical expertise to drive improvements.
• You’ve had to quickly break down complex problems into potential solutions, knowns and unknowns in order to get a solid resolution faster
• You have created an architecture that enables many potential futures without knowing what the future is
• Lead by example (ownership, quality, proactiveness, continuous improvement, product focus, get shit done, culture of open feedback)

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

• Screen Call - Video call with a member from the Talent Team - 30 minutes
• 1st Stage - Technical Video call/In‑person interview with our Engineers - 90 minutes
• 2nd Stage - Technical Video call/In‑person interview with Engineers - Up to 2 hours
• Final Stage - Video call/In‑person meet with Head of Engineering & CTO - 60 minutes

We aim to finalise the entire interview process and deliver feedback within 4 weeks.

• Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.