Team Lead

Change Mental Health; Inverness; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Annual leave 37 days

Mental wellbeing days

Enhanced sick pay

Professional development

Employee Assistance Programme

Cycle to Work

Blue Light Card

Flexible working

Job summary

Change Mental Health in Inverness is seeking a Team Lead to support delivery of community mental health services across Highland. This hands-on leadership role combines day-to-day team management with direct practice, supervising staff and maintaining a small caseload where appropriate.

You’ll work Tuesday to Thursday, 9am–5pm, with occasional evenings or weekends and possible on-call duties. You’ll collaborate with partners to improve services and demonstrate impact through outcomes.

Qualifications

• Experience in community-based, recovery-focused or non-clinical mental health services.
• Experience supervising and guiding staff.
• Experience delivering 1:1 support and outcome-focused planning.
• Experience facilitating groups or community activities.
• Strong understanding of risk assessment and safe decision-making.
• SVQ Level 4 Social Services and Healthcare (Adults) or willingness to work towards.
• SSSC registration, or willingness to register.

Responsibilities

• Manage staff and service delivery with regular supervision and reviews.
• Oversee referrals and caseload allocation.
• Maintain a small caseload and hands-on practice where appropriate.
• Lead 1:1 support, group activities and community-based work.
• Collaborate with local partners and identify improvement opportunities.
• Use outcome data to demonstrate impact.

Skills

Staff supervision

Team leadership

Risk assessment

Group facilitation

1:1 support

Outcome-focused planning

Education

SVQ Level 4 Social Services and Healthcare (Adults)

SSSC registration

Job description

Change Mental Health is looking for a Team Lead to support the delivery of our community mental health services across Highland. This is a hands-on leadership role combining day-to-day team management with direct mental health practice. You’ll lead and support staff across our Hub and Outreach services, helping ensure people receive consistent, high-quality and person-centred support.

About the role

You’ll manage staff and service delivery, provide regular supervision and work reviews, oversee referrals and caseload allocation, and help your team develop their practice. Alongside your leadership responsibilities, you’ll maintain a small caseload where appropriate and remain involved in 1:1 support, group activities and community-based mental health work. You’ll also work closely with local partners, identify opportunities for service improvement and use outcome information to help demonstrate the impact of our work.

Essential

• Experience working in community-based, recovery-focused or non-clinical mental health services.
• Experience supporting, supervising and providing guidance to staff.
• Experience delivering structured 1:1 support and outcome-focused planning.
• Experience facilitating groups or community-based activities.
• Strong understanding of risk assessment and safe decision-making.
• SVQ Level 4 Social Services and Healthcare (Adults) or willingness to work towards this if required.
• SSSC registration, or willingness to register if required.

Desirable

• Knowledge of local community services, referral pathways and support networks.
• Experience supporting people experiencing trauma, isolation or complex circumstances.
• Understanding of co-production, lived-experience approaches and relevant Scottish health and social care policy.

What we offer

• 37 days’ annual leave (pro rata)
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities
• 24/7 Employee Assistance Programme
• Cycle to Work Scheme
• Blue Light Card eligibility
• Support for flexible working and work-life balance

The role is typically worked Tuesday to Thursday, 9am-5pm, although some evening or weekend working may occasionally be required. The role may also participate in an on-call rota.

If you’re an experienced mental health practitioner ready to lead and develop others while staying connected to frontline practice, we’d love to hear from you.