Team Coordinator Romford & Shoeburyness

Outlook Care; Romford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days of annual leave

Flexible hours

Comprehensive training opportunities

Sick leave and paternity leave

Workplace pension

Job summary

Outlook Care is seeking a Team Co-ordinator to support the day-to-day operational management of learning disability services in Romford. This role involves managing staff, ensuring high-quality support, and addressing performance concerns while promoting a positive team culture.

The ideal candidate should have excellent listening and communication skills and be a team player. A supportive working environment with flexible hours and numerous benefits, including training opportunities and a pension scheme, is offered.

Qualifications

• Ability to work flexibly.
• Relevant experience is desirable but not essential.
• Excellent listening and communication skills are essential.

Responsibilities

• Support the Supported Living Manager in operational management.
• Provide direct line management to support staff.
• Ensure delivery of safe, high-quality person-centred support.
• Promote a positive team culture and manage performance concerns.
• Complete management tasks across all services.

Skills

Listening skills

Communication skills

Relationship building

Flexibility

Team player

Good IT skills

Job description

About Outlook Care

Outlook Care is a specialist provider of learning disability services across London and Essex. We also specialise in dementia, elderly care, end of life and mental health. Outlook Care started in 1990 and has now been running for over 30 years. We pride ourselves on our strong values:

• Listen – always with interest, concern and action
• Inspire – through every interaction so people can achieve their ambitions
• Kind – genuine care and compassion
• Excellence – by striving to be the best we can
• Integrity – acting ethically and being accountable
• Trusting – rely upon us to do what we say we will do

Benefits at Outlook Care

We understand how important our employees are and to support you in making a difference to people’s lives, we have a fantastic range of benefits:

• Flexible hours & a competitive salary
• 28 days of annual leave increasing with length of service (inc bank holidays)
• Preferential dental / health contributory rates
• Comprehensive induction / training & development opportunities including PBS training included where relevant
• Reward Opportunities including Refer a Friend
• Empathy/ wellbeing program
• Sick leave / maternity & paternity
• Disability friendly
• Early Pay – access to your pay before payday
• Workplace pension through NEST or option to join SHPS Pension membership including life assurance

About you

• Do you want to make a positive difference to people’s lives?
• Interested in working in a warm, caring and compassionate environment that puts the person and their family at the centre of all that you do.
• Relevant experience is desirable but not essential and applications are welcomed from individuals with transferable skills.
• Ability to work flexibly.
• Team player, motivated, enthusiastic and able to build positive relationships.
• Excellent listening and communication skills are essential.
• Good standard of written, verbal and numeracy skills.
• Good basic IT skills.

Job Role

The Team Co‑ordinator will support the Supported Living Manager with the day‑to‑day operational management of allocated Learning Disability services ensuring the delivery of safe, high‑quality and person‑centred support. The post holder will provide direct line management to support staff within their services. This includes conducting regular supervisions, setting clear performance expectations, monitoring standards of practice and supporting staff development.

The Team Co‑ordinator is responsible for ensuring that staff work in accordance with Outlook Care’s values, policies, procedures and regulatory requirements, they will promote a positive, accountable team culture, celebrating success, addressing performance concerns promptly and managing conflict or conduct issues appropriately, escalating to the Supported Living Manager where required. The role will deputise for the Supported Living Manager as directed and contribute to the continuous improvement, service quality and compliance across allocated services.

The role will have one full day as supernumerary to complete management tasks across all services.

Please view the full role profile here – bit.ly/4eqGVUA

The Services

The services are based in Romford & Shoeburyness. They are Supported Living services.

Important Information

• This post is subject to a satisfactory enhanced DBS disclosure.
• We strongly recommend you are vaccinated against Covid‑19.
• Right to work documentation will need to be provided.
• Certificate of sponsorship is unavailable at this time (Skilled worker route).