Support Coordinator

Creative Support; Oxford; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

33 days Annual Leave

Company paid enhanced DBS

Job summary

Creative Support is seeking an experienced Support Coordinator for our Headington, Oxfordshire service. You will supervise an established team delivering coordinated, person-centred support to tenants with learning and physical disabilities and additional mental health needs.

The role involves coordinating staff, promoting independence, and deputising for the Service Manager. NVQ3/HSC Diploma Level 3 is required, with training to Level 5 planned.

Qualifications

• Minimum NVQ3/HSC Diploma Level 3 or equivalent.
• Willing to train to Level 5 for the role.
• Experience in social care with learning disabilities, physical disabilities, and mental health support needs.
• Excellent communication and organisational skills.

Responsibilities

• Supervise and coordinate a dedicated staff team delivering person‑centred support.
• Coordinate, manage and coach staff to promote independence for tenants.
• Deputise for the Service Manager when needed and liaise with Care Managers.

Skills

Team supervision

Care coordination

Staff coaching

Communication skills

Person-centred care

Partnership working

Education

NVQ3/HSC Diploma Level 3

Level 5 training (for the role)

Job description

Up to £14.65 per hour, Headington, Oxfordshire, Full‑Time.

We are seeking an experienced practitioner to join our Headington, Oxford service as a Support Coordinator for our high quality care and support for individuals with learning disabilities, physical disabilities, and additional mental health support needs to live exciting and independent lives.

You will supervise an established team of staff providing person centred, assisting with the coordination and delivery of high quality outcome‑focussed, person centred support to tenants. You will be positive about supporting people to increase their independence and ensure that they are at the centre of all decisions made about their lives.

You Will

• Promote fulfilling and meaningful lives for the people you will support
• Work closely in partnership with people’s families and other professionals
• Coordinate, manage and coach a dedicated staff team
• Deputise for the Service Manager

You will need to have prior relevant experience in social care and have an understanding of the needs of people with with learning disabilities, physical disabilities, and additional mental health support needs. Your role will combine the provision of direct care and support with staff management and coordination of the team. You will need a positive and empowering approach with the ability to work collaboratively with staff and the families of service users and other agencies and professionals.

You will be patient, professional and well organised with excellent communication skills, both verbal and written, along with a passion for quality and personalised service provision. You will be able to liaise proactively and effectively with Care Managers and other members of the multi-disciplinary team. It is essential that you have a minimum of NVQ3/H&SC Diploma Level 3 or equivalent and be willing to train to level 5 for the Support Coordinator position.

You will need to work flexibly as the post involves regular shifts, weekend working and occasional sleep‑in duties (for which an allowance is paid).

Vacancy Reference Number: 95040

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti‑racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK.

This post will not be open to Sponsorship under the UKVI scheme.