Team Coordinator East London

Changeworknow is part of the Access Group; Greater London; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

Annual leave 28 days

Dental/health contributory rates

Induction training & development

Refer a Friend rewards

Wellbeing programme

Sick leave/maternity & paternity

Disability friendly

Early Pay before payday

Pension

Job summary

Outlook Care is recruiting a Team Co-ordinator to support the day-to-day management of Learning Disability services based in East London. You will provide direct line management to support staff, ensuring safe, high-quality, person-centred care while upholding Outlook Care's values.

The role requires flexible working, strong communication, and the ability to manage performance and address issues promptly. Departmental coverage includes deputising for the Supported Living Manager and contributing

Qualifications

• Experience in coordinating teams or services in care/support settings is helpful.
• Excellent listening and communication skills are essential.
• Ability to work flexibly and build positive relationships with staff and service users.

Responsibilities

• Support the Supported Living Manager with day-to-day operational management.
• Provide direct line management to support staff, including supervisions and performance monitoring.
• Deputise for the Supported Living Manager and contribute to service quality and compliance.

Skills

Team management

Communication skills

Flexibility

Problem solving

Interpersonal skills

Job description

About Outlook Care:

Outlook Care isaspecialist provider of learning disability services across London and Essex. We also specialise in dementia, elderly care, end of life and mental health.Outlook Care started in 1990 and has now been running for over 30 years. We pride ourselves on our strong values:

• Listen– always with interest, concern and action
• Inspire– through every interaction so people can achieve their ambitions
• Kind– genuine care and compassion
• Excellence– by striving to be the best we can
• Integrity– acting ethically and being accountable
• Trusting– rely upon us to do what we say we will do

Benefits at Outlook Care:

We understand how important our employees are and to support you in making a difference to people’s lives, we have a fantastic range of benefits:

• Flexible hours & a competitive salary
• 28days of annual leave increasing with length of service (inc bank holidays)
• Preferential dental / health contributory rates
• Comprehensive induction / training & development opportunitiesincluding PBS training included where relevant
• Reward Opportunities including Refer a Friend
• Empathy/ wellbeingprogram
• Sick leave / maternity & paternity
• Disability friendly
• Early Pay - access to your paybefore payday
• Workplace pension through NEST or option to join SHPS Pension membership including life assurance

About you:

• Do you want to make a positive difference to people’s lives?
• Interested in working in a warm, caring and compassionate environment alongside that puts the person and their family at the centre of all that you do.
• Relevant experience is desirable but not essential and applications are welcomed from individuals with transferable skills.
• Ability to work flexibly.
• Team player, motivated, enthusiastic and able to build positive relationships.
• Excellent listening and communication skills are essential.
• Good standard of written, verbal and numeracy skills.
• Good basic IT skills.

Job Role:

The Team Co-ordinator will support the Supported Living Manager with the day-to-day operational management of allocated Learning Disability services ensuring the delivery of safe, high-quality and person-centred support. The post holder will provide direct line management to support staff within their services. This includes conducting regular supervisions, setting clear performance expectation, monitoring standards of practice and supporting staff development.

The Team Co-ordinator is responsible for ensuring that staff work in accordance with Outlook Care’s values, policies, procedures and regulatory requirements, they will promote a positive, accountable team culture, celebrating success, addressing performance concerns promptly and managing conflict or conduct issues appropriately, escalating to the Supported Living Manager where required. The role will deputise for the Support Living Manager as directed and contribute to the continuous improvement, service quality and compliance across allocated services.

The role will have one full day as supernumerary to complete management tasks across all services.

Please view the full role profile here - bit.ly/4eqGVUA

The Services:

The services are based in East London. They are Supported Living services.

Important Information:

• At Outlook Care safeguarding is at the heart of our culture. We are fully committed to protecting and promoting the welfare of the vulnerable adults in our care, in line with CQC expectations. We expect all prospective employees to share this commitment. All successful applicants will be subject to a rigorous safer recruitment process, including Disclosure and Barring Service (DBS) check, comprehensive reference and right to work verifications, and mandatory safeguarding induction training. Join a team where creating a safe, empowering environment for others is our proudest achievement.

• This post is subject to an Enhanced Disclosure and Barring Service (DBS) check, including a check of the Adults’ Barred List, as the role involves regulated activity with adults.

  It is an offence for a person who is barred from engaging in regulated activity with adults to apply for, offer to undertake, or engage in such activity. It is also an offence for an organisation to knowingly employ a person in regulated activity with adults where they are barred from doing so.

• Certificate of sponsorship is unavailable at this time (Skilled worker route).

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