Team Administrator

Northamptonshire Healthcare NHS Foundation Trust; Swinderby; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHFT is an integrated NHS Trust delivering physical and mental health care, with services in prison settings. This role provides administrative support, ensures safe working practices, manages clinics, and maintains patient records in collaboration with clinical staff and external partners.

You will work with a multidisciplinary team, sometimes without direct supervision, and contribute to service improvement.

Qualifications

• Experience providing administrative support in healthcare or prison settings.
• Ability to work with multi-disciplinary teams.
• Must have resided in the UK for at least 3 years prior to application and evidence residency.
• Post subject to security vetting.

Responsibilities

• Booking clinics and managing clinicians’ ledgers
• Allocating caseloads for new referrals and reviews
• Maintaining local data bases and S1 waiting lists
• Inputting data into local and national data bases
• Support the service in collating patient feedback, complaints and compliments
• Sending correspondence to residents under direction from clinical or leadership team
• Placing procurement requests required by the teams
• Take minutes in clinical and operational meetings
• To use Microsoft Office programmes, including Outlook, Word, PowerPoint, and Excel.

Skills

Administrative support

Data entry

Microsoft Office

Communication skills

Team cooperation

Tools

Microsoft Office

Outlook

Word

PowerPoint

Excel

Job description

To work as part of the Healthcare team, providing administrative support, ensuring safe working practice in a secure environment in accordance with the Prison Healthcare Standard, Prison Service rules and Prison service Standing Orders.

The post holder will work in close liaison with other disciplines within the prison setting and with external agencies in arranging appointments to meet patient care.

The post holder will be fully integrated within a team of multi-disciplinary individuals.

The role will involve working at times without direct supervision, undertaking delegated tasks and reporting back to the line manager.

The post holder will actively participate in the ongoing development of positive working relationships with officers and staff throughout the prison.

Please note this post is subject to security vetting. To be considered for this post you will need to have continuously resided in the UK for a minimum of 3 years prior to this application and be able to evidence your years of residency.

• Booking clinics and managing clinicians’ ledgers
• Allocating caseloads for new referrals and reviews
• Maintaining local data bases and S1 waiting lists
• Inputting data into local and national data bases
• Support the service in collating patient feedback, complaints and compliments
• Sending correspondence to residents under direction from clinical or leadership team
• Placing procurement requests required by the teams
• Take minutes in clinical and operational meetings
• To use Microsoft Office programmes, including Outlook, Word, PowerPoint, and Excel.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.

For further details / informal visits contact: Name: Helen Daykin Job title: Head of Healthcare Email address: [e-mail] Telephone number: 01522 666967