Team Administrator

Ashfords LLP; Exeter; On-site; GBP 27,000 - 34,000; Full time

Job summary

Ashfords LLP in Exeter is seeking a full-time Team Administrator to join the Marketing & Client Development team on a 12-month fixed-term contract. You will provide day-to-day administrative support, coordinate meetings, capture actions and help keep projects on track.

You’ll manage shared inboxes, triage requests, prepare reports and monitor budgets, maintain the marketing toolkit and CRM data, support events and coordinate logistics, and contribute to charity initiatives.

Qualifications

• Experience in busy administrative environments with proactive, detail‑oriented approach.
• Strong written and verbal communication, and ability to manage multiple priorities.

Responsibilities

• Coordinate meetings and capture actions to keep projects on track.
• Manage shared inboxes, triage requests and respond to queries.
• Assist with reports, stakeholder updates and budget monitoring.
• Support maintenance of CRM data and the marketing toolkit.
• Assist with events, logistics and attendee coordination.
• Support charity initiatives and marketing collateral.

Skills

Administration

Communication

Time management

Stakeholder liaison

Tools

CRM systems

Job description

We're looking for a full-time Team Administrator to join our Marketing & Client Development team in Exeter on a 12-month fixed-term contract, supporting the delivery of marketing activity across the firm. This is a varied, fast-paced role where you’ll be central to keeping the team organised and ensuring work is delivered smoothly and on time.

You’ll provide day-to-day administrative support across the team, including coordinating meetings, capturing actions and helping to keep projects on track. A big part of the role is managing shared inboxes and triaging requests, ensuring queries are responded to and followed through efficiently. You’ll support the preparation of reports and updates for stakeholders, as well as assist with budget tracking and monitoring spend.

You’ll also take ownership of maintaining key systems and processes, including keeping the marketing toolkit up to date, managing client data within CRM systems (contact records, subscriptions, data requests), and ensuring everything is accurate and well organised. Alongside this, you’ll support event delivery when required – helping with logistics, bookings, materials and attendee coordination – as well as managing marketing collateral and assisting with the firm’s charity initiatives.

This role offers great variety, exposure across the wider business, and plenty of stakeholder interaction.

Who you are

We’re looking for an experienced administrator who thrives in a busy, fast-paced environment and takes pride in keeping things organised and running smoothly. You’ll be naturally proactive, able to manage multiple priorities at once, and confident taking ownership of tasks from start to finish.

You’ll have a high level of attention to detail and be comfortable working with systems, data and processes, ensuring everything is accurate, up to date and well managed. Strong communication skills are key, as you’ll be liaising with a wide range of stakeholders across the business, so you’ll be confident, professional and able to build effective working relationships.

You’ll also be someone who isn’t afraid to ask questions, clarify requirements and manage expectations, ensuring you fully understand what’s needed and can deliver to a high standard. Experience within a professional services environment would be beneficial, particularly if you’ve worked with CRM systems or supported events/logistics, and experience within a marketing team, or a genuine interest in marketing, would be highly desirable.

Overall, you’ll bring a positive, team-focused attitude, be calm under pressure, adaptable to changing priorities, and someone the team can rely on to keep things moving forward.

At Ashfords, we believe in more than just doing great work - we believe in building a great place to work.

When you join us, you become part of a team where everything we do is underpinned by our four core values: Be Open, Think Team, Make a Difference and Always Grow. These values shape who we are and how we work - they guide our decisions, influence our culture, and drive the way we support our people, clients and communities.

With a clear focus on innovation, community involvement, and supporting a healthy work-life balance, we are committed to building an environment where our people can have a rewarding and meaningful career.

Whilst we recognise that every career journey is unique, we will be ambitious for you, giving you the tools, trust, and opportunities to develop your career, your way.

Our goal? To help you realise your full potential as part of a forward-thinking team.

Our offer

We know that our people are at the heart of everything we do – and that’s why we’re committed to supporting your wellbeing, growth and work-life balance.

Beyond our benefits package, you’ll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you’ll support initiatives such as charity fundraising, environmental causes and our employee led diversity and inclusion groups.

You can find out more about our benefits by visiting the Reward & Wellbeing page on our website.

What’s next?

Our recruitment process typically involves two stages, which are designed not only to explore your skills and experience but also to give you a real insight into what it’s like to work at Ashfords. Throughout the process, our dedicated Talent Attraction team will be here to support you every step of the way.

We believe that building a firm with a wide range of perspectives, backgrounds, and experiences drives innovation and strengthens our teams, and we welcome applications from individuals of all backgrounds.

To support your growth, we offer ongoing training and development opportunities to help you reach your full potential – so even if you don’t feel you match all the requirements of the job role, we’d still love to hear from you.

At Ashfords, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed.

If you require any reasonable adjustments during the recruitment process or would like to discuss anything regarding your application, please contact us at [e-mail] .

Apply now, and we will be in touch with you as soon as possible.