Tea Mixologist - Part-Time, Sampling & Events

Bird & Blend Tea Co.; Canterbury; Hybrid; GBP 8,000 - 12,000; Part time

Benefits offered by this job

Sunday Times Best Places To Work 2024

Pension scheme

25 days holiday

Birthday off

Life Insurance

Health Cash Plan

Volunteer days

Dog-friendly office

Flexible working

Family friendly policies

Employee Assistance Programme

Bike to Work

Electric Vehicle Schemes

Job summary

Bird & Blend Tea Co. in Canterbury is seeking a Tea Mixologist to join our friendly team. This part-time, temporary role focuses on creating delightful, tea-based drinks, delivering outstanding customer service and contributing to our vibrant store experience.

You’ll handle POS transactions, stock upkeep, events support, and sample-friendly customer interactions in a fast-paced, eco-conscious environment. Shifts include weekends and some evenings, with 16 hours per week and a December 24, 2026

Qualifications

• Customer Service: Prior experience, preferably within a 1-1 sales environment in retail or hospitality would be a plus.
• Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring others to do the same.
• Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers.
• Customer Service Skills: Strong understanding of customer service with the ability to build rapport and connect with customers confidently.
• Professionalism: Maintaining a professional, fair, and kind relationship with customers and colleagues.

Responsibilities

• Passion for Sales: Use your enthusiasm for Bird & Blend to sell our products and achieve store sales targets.
• Till Transactions: Handle till transactions smoothly and accurately.
• Store Procedures: Follow store operating procedures, including delivery, stocktakes, and stock replenishment, whilst keeping the stockroom and staff area organised.
• Health & Safety: Maintain a healthy, safe, and tidy work environment by following health and safety best practices.
• Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy. (We're a B-Corp!)
• Team Support: Act with empathy, focus on teamwork, and support the store management team as needed.
• Product Expertise: Become an expert on all things Bird & Blend, including our products, drinks, and commitment to sustainability and ethics.
• Customer Interaction: Be the friendly face of Bird & Blend, greeting with a sample and welcoming customers warmly and positively.
• Customer Happiness: Prioritise customer happiness by going the extra mile to make every shopping experience memorable.
• Events: Support with store and local events, including evening work, to make them enjoyable and memorable for our customers.
• Sampling: Getting out there to spread the word about our delicious teas, whether greeting customers with a sample, outside of the store, or at external events, sampling is a crucial part of the role.

Job description

Bird & Blend Tea Co. in Canterbury is seeking a Tea Mixologist to join our friendly team. This part-time, temporary role focuses on creating delightful, tea-based drinks, delivering outstanding customer service and contributing to our vibrant store experience.

You’ll handle POS transactions, stock upkeep, events support, and sample-friendly customer interactions in a fast-paced, eco-conscious environment. Shifts include weekends and some evenings, with 16 hours per week and a December 24, 2026