Tax Technology Lead: AI & Automation

Digital Waffle; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Digital Waffle is seeking a Tax Technology Assistant Manager to help drive AI and automation initiatives within a leading international professional services firm. The role sits in a national Tax Technology function and focuses on transforming how tax services are delivered through technology and data-driven improvements.

The successful candidate will collaborate with tax specialists, technology professionals and developers to identify opportunities, implement innovative solutions, and

Qualifications

• Experience within Tax Technology, either in-house or in a client-facing environment.
• Knowledge of tax compliance and advisory processes.
• A keen interest in AI, automation, and digital transformation.
• Experience translating business requirements into user stories, workflows, process maps, or solution designs.
• Strong analytical skills and confident data-driven decision making.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Lead and support the delivery of AI and automation projects from concept through to implementation.
• Identify process improvement opportunities and develop innovative technology-led solutions.
• Gather and analyse business requirements, translating them into practical workflows and user-focused solutions.
• Act as a bridge between business stakeholders and technical development teams.
• Drive successful adoption of new technologies through communication, engagement, and training.
• Participate in testing and quality assurance activities to ensure solutions meet business needs.
• Monitor outcomes and use data analytics to measure success and identify further opportunities.
• Collaborate with colleagues across the wider Tax business to promote innovation and continuous improvement.

Skills

Tax technology

AI & automation

Stakeholder management

Data analytics

Requirements gathering

Job description

Digital Waffle is seeking a Tax Technology Assistant Manager to help drive AI and automation initiatives within a leading international professional services firm. The role sits in a national Tax Technology function and focuses on transforming how tax services are delivered through technology and data-driven improvements.

The successful candidate will collaborate with tax specialists, technology professionals and developers to identify opportunities, implement innovative solutions, and