Tax Learning & Development - Design Consultant Manager – 12m FTC

PwC UK; Cardiff; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Empowered flexibility

Hybrid work arrangement

Private medical cover

24/7 virtual GP

Volunteer days

Job summary

PwC UK is seeking a Design Consultant within the Talent, Development & Coaching Centre of Excellence. You will design and deliver innovative learning programmes across Tax, Legal and Workforce, translating business needs into effective learning objectives and leveraging digital tools to enhance engagement.

You will collaborate with SMEs and delivery teams to ensure programmes meet priorities and learner requirements, while coaching junior designers and supporting project delivery in a fast-paced

Qualifications

• Experience designing and delivering learning programmes for professional services or corporate learning environments.
• Strong ability to translate business needs into measurable learning objectives.
• Familiar with learning design methodologies and digital learning tools.

Responsibilities

• Design and deliver innovative learning programmes for Tax, Legal and Workforce across multiple delivery modes.
• Collaborate with stakeholders, SMEs and delivery teams to identify learning needs and align solutions with business priorities.
• Review content, analyse evaluation data, and embed best practices to ensure inclusive and impactful learning.
• Coach junior designers and support project delivery to enable high‑quality learning experiences.

Job description

About The Role

Responsible for the talent, development and coaching strategies for the firm, the Talent, Development & Coaching Centre of Excellence (TD&C CoE) partners with the business to deliver high quality development opportunities that enable both the firm’s strategic priorities and individual growth of our people. We are a team of well-connected people professionals who bring creativity, expertise and market insights and work with subject matter experts in our business to respond to the development needs of the firm.

About The Role

Responsible for the talent, development and coaching strategies for the firm, the Talent, Development & Coaching Centre of Excellence (TD&C CoE) partners with the business to deliver high quality development opportunities that enable both the firm’s strategic priorities and individual growth of our people. We are a team of well-connected people professionals who bring creativity, expertise and market insights and work with subject matter experts in our business to respond to the development needs of the firm.

The Tax Design team is a team of learning designers, responsible for understanding the needs of the business and designing and curating or creating Tax programme content. The aim is to develop the most impactful, innovative solutions to meet learner needs and deliver clear business outcomes, leveraging the latest technological innovations where this enhances learning effectiveness.

Design Consultants work as part of a Portfolio Strategy Leader’s (PSL) team, and will report into the aligned PSL. However, the Design Consultant may report into the Senior Design Consultant for programme delivery. Responsible for understanding the business objectives for a particular training need, they will work with business SMEs to translate these into key learning objectives and design highly effective learning interventions to meet these needs. This includes the use of learning design methodologies and innovation and insights (from the Strategy and Insights team) to author content, review content prepared by Design Senior Associates, and supporting the PSL and/or SDC with project management activity.

What Your Days Will Look Like

• Design and deliver innovative learning programmes across Tax, Legal and Workforce, including the redesign of Early Careers technical learning, creation of learner pathways, and development of engaging technical content.
• Partner with business stakeholders, SMEs and delivery teams to identify learning needs, facilitate design workshops, and ensure learning solutions align with business priorities and learner requirements.
• Drive quality and continuous improvement by reviewing content, analysing programme evaluation data, embedding best practice, and ensuring learning is inclusive, accessible and impactful.
• Lead collaboration and capability building by coaching junior designers, sharing knowledge across the Design Hub, supporting project delivery, and preparing facilitators to deliver high-quality learning experiences.

This Role Is For You If You

• Bring Tax technical expertise and a solid understanding of the Tax, Legal & Workforce business, its priorities and strategic direction.
• Are passionate about creating high-impact learning experiences, with experience designing, developing and reviewing both face-to-face and digital learning solutions.
• Embrace innovation and learning technology, using digital tools and modern learning approaches to enhance learner engagement and outcomes.
• Can build trusted relationships and influence stakeholders, communicating clearly and confidently with a wide range of audiences.
• Enjoy leading and collaborating with others, coaching colleagues, sharing expertise and working across teams to deliver outstanding learning solutions.
• Thrive in a fast-paced, evolving environment, applying commercial judgement, project management discipline and data-driven insights to deliver results under pressure.

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.