Tax Administrator

Co-op Group; Manchester; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Annual bonus

Holiday entitlement 28–32 days

Pension contributions up to 10%

Onsite gym discounts

Stream benefit

Early access to pay

Virtual healthcare

Job summary

Co-op Legal Services is recruiting a Tax Administrator to join the Probate Tax team. This full-time role offers hybrid working, with office attendance at Manchester or Sheffield and home-based days, 37.5 hours per week. Salary £26,000 with excellent benefits.

You will support tax returns across probate and estate cases under Tax Managers, handling data entry, calls, and general admin while using a case management system and Excel. HMRC liaison may be required.

Qualifications

• Minimum criteria as described by employer.
• Ability to make outbound calls daily.
• Excellent verbal and written communication with internal and external partners.
• Strong organisational skills with ability to manage multiple priorities.

Responsibilities

• Carry out high volumes of administrative data entry work.
• Make outbound calls to 3rd parties and clients to obtain information, and follow up when required.
• Support Tax Managers with administrative tasks including printing, handling confidential paperwork, and drafting letters to 3rd parties.
• Work with a case management system and Microsoft Excel.
• Maintain and update the task list to ensure accuracy.
• Complete ad-hoc requests to support the team.
• Provide tax support to Case Managers to assist client advice.
• liaise with HMRC as required.

Skills

Confidence to make daily calls

Excellent communication

Organisational skills

Tools

Case management system

Microsoft Excel

Job description

• Co-op Legal Services £26,000 plus excellent benefits (Work level 6C) Full time
  37.5 hours per week, fixed shift patterns Monday-Friday (flexible between 8am-5:30pm) Sheffield (S9 3QS) or Manchester (M60 0AG)
• in this role you'll work in a hybrid way splitting your time between home and coming into one of our offices at least twice a week (find out more about our hybrid working policy jobs.coop.co.uk/hybrid-working-policy) We're looking for a Tax Administrator to join our Co-op Legal Services Probate Tax team.

Working alongside our Tax Managers, you'll support tax returns across probate and estate cases while developing your expertise within our growing legal business.

Why this job matters

As a Tax Administrator, you'll help families and beneficiaries navigate complex tax requirements with confidence, ensuring obligations are met and estates can be settled as smoothly as possible.

Your attention to detail and support will play an important part in delivering a professional, caring service at what can be a difficult time for our clients.

What you'll do

• Carry out high volumes of administrative data entry work
• Make outbound calls to 3rd parties and clients to obtain information, and following up when required
• Support Tax Managers by carrying out a range of administrative work including printing, handling confidential paperwork, and drafting letters to 3rd parties
• Work with a case management system and Microsoft Excel
• Work effectively from a task list, making sure that the task list is well maintained
• Complete a variety of ad-hoc requests to meet the needs of the team
• Gain exposure to various tasks and processes that are managed by the tax team
• Provide Case Managers with tax support, so they can provide the best advice to our clients
• Engage with HMRC where required

What you'll bring

We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria.

To thrive here, you'll need to bring:

• or you're working towards this
• The confidence to make calls on a daily basis
• Excellent communication skills, both verbal and written, with the ability to build relationships with partners across the business
• Great organisational skills, with the ability to manage multiple priorities

Why Co-op?

• At Co-op, we're owned by our members.
• And because we're owned by you, we can do right by you.
• So when you join us, you're not just taking a job, you're joining a movement.
• We're an organisation that puts people and communities first, and we're powered by purpose.

Benefits and perks

We want this to be a place where you can thrive, so you'll also receive:

• An annual bonus (based on personal and business performance) - 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ) - 30% discount on Co-op products and 10% off other brands
• Stream
• early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice - 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion