Talent and Leadership Assistant

WIG; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading charity and membership organization in London is looking for a Talent and Leadership Assistant. This role involves crucial administrative and operational support across talent development programs, ensuring smooth service delivery while engaging with various stakeholders. Ideal for someone who enjoys varied, mission-driven work within a collaborative team.

Qualifications

• Experience in an administrative role within a busy environment is beneficial.
• Some experience in a recruitment setting is desirable but not essential.

Responsibilities

• Provide administrative support for talent and leadership services.
• Act as point of contact for queries and customer service.
• Manage role postings and work with marketing for development opportunities.

Skills

Time Management

Communication Skills

Teamwork

Stakeholder communication

Ability to manage multiple priorities

Job description

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About the Organisation

WIG is a charity and membership organisation that brings together people from the public, private and not-for-profit sectors. We create safe, neutral spaces for dialogue, learning and development – enabling people to connect across traditional boundaries, deepen their understanding of society’s most pressing issues, and find ways to lead and deliver better outcomes for the public good. We convene senior leaders across government, business and civil society, offering programmes and services that bridge sectors and inspire collaboration

The Talent and Leadership Team

WIG’s Talent and Leadership team sits at the heart of our charitable mission. We support leadership development through a suite of impactful services, including:

• Non-Executive Director and Trustee Recruitment
• Secondments (including Charity Next for Civil Service Fast Streamers)

Our work enables individuals and organisations to grow, adapt and succeed in a cross-sector environment, and this role is vital to making that happen.

About the Role

The Talent and Leadership Assistant provides essential administrative and operational support across our programmes. You will help ensure the smooth running of services including mentoring, secondments, leadership programmes and board recruitment.

Acting as a key point of contact for stakeholders, you’ll support communications, coordinate logistics, manage CRM entries and inboxes, and contribute to business development and evaluation processes.

This is a fantastic opportunity for someone who enjoys variety, values mission-driven work, and is ready to grow their experience within a supportive, collaborative team.

Key Responsibilities

General responsibilities

• Provide administrative support for our talent and leadership service offering, including booking meetings, monitoring inboxes and replying to queries and enquiries.
• Arranging meetings for the team as directed by the Talent Manager.
• Act as point of contact for queries and deliver a high quality and responsive customer service, with ownership of relevant inboxes.
• Manage the posting of roles and opportunities on the WIG website (editing and uploading content and dealing with responses, saving as appropriate), and work with the marketing team to coordinate mailing lists and targeted business development opportunities.
• Monitor and attach all relevant information to the CRM.
• Ensure continuous improvement of process, logistics and user experience where possible.
• Attend meetings with other members of staff to ensure learning across all areas of Talent and Leadership, leading any as appropriate and following appropriate sign off.
• Assist with the invoice and account reconciliation process.
• Assist with monitoring and tracking alumni success across the talent and leadership teams, working with the alumni manager if required.
• Assist with Microsoft office based tasks, such as EDI monitoring and formatting, Charity next feedback formatting, and assistance with the creation of packs and relevant documentation.
• Engage with other WIG Teams, particularly with crosscutting areas such as marketing and leadership.
• Contribute to wider events team activities including marketing and evaluation.
• Consistently deliver a high standard of work with a business-oriented approach, respecting professional boundaries and privacy

Talent responsibilities

• Responsible for bespoke mentoring, secondment feedback and evaluation cycles.
• Responsible for managing the NED & Trustee limited service from business development through to proposal writing, service delivery and follow up, with the support of the Talent Manager when needed.
• Responsible for arranging bespoke mentoring meetings and working on programmatic mentoring services.
• Working alongside the secondment programme manager to run any other programmatic secondment services.

Charity Next responsibilities

• Assist with charity next application windows, helping to business develop via mailshots and mailing lists.
• Deal with incoming charity next queries, aiding where possible, and passing over to the team where not.
• Leading on Charity Next introductory meetings, feedback meetings and other enquiries.
• Help with quality checking the proposal documents from potential hosts, ensuring that they meet the requirements laid out by the Fast Stream.
• Help manage communications and queries from hosts.
• Assist with invoicing and sending our secondment agreements, saving them as appropriate.
• Add details to the CRM ensuring that everything is saved appropriately. • Assisting with pulling together evaluation data if/when required.

Leadership responsibilities

• Help manage communications and queries that are incoming from the leadership mailbox – directing to the relevant programme manager or production team as appropriate.
• Add leads to the CRM ensuring that everything is saved appropriately.
• If necessary, helping out on leadership programmes and modules should there be a staff shortage or a need.
• Assisting with pulling together evaluation data if/when required.

Essential competencies to support success in this role include;

• Time Management
• Consistency
• Communication Skills
• Ability to manage multiple priorities
• Stakeholder communication
• Teamwork

Experience

• Experience working within an administrative role in a busy environment would be beneficial.
• Additionally, some experience within a recruitment setting is desirable but not essential.

Key Dates

• First stage (virtual) interviews: Week commencing 16 June 2025
• Final (in-person) interviews in Westminster: Week commencing 23 June 2025
• Anticipated start date: Between w/c 1 July and w/c 7 July 2025

To apply, please submit a CV and a Cover Letter outlining your suitability for the role via the following link: https://hr.moorepay.co.uk/hr/recruitment/role/ed49ef35a5b8aaed3421a931067c7d00/46976

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Non-profit Organizations

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