Talent Acquisition Strategy & Operations Analyst - Global Businesses & Functions

Boston Consulting Group (BCG); Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Boston Consulting Group in London is seeking a Global Talent Acquisition Analyst – Strategy & Operations to support high-priority strategic initiatives across Talent Acquisition technology, AI enablement, and transformation. You will enable scalable recruiting processes, improve efficiency, and enhance recruiter and candidate experiences across global teams.

You will partner with senior stakeholders, translate priorities into measurable outcomes, and drive adoption of new tools and practices in

Qualifications

• 3–4 years of experience supporting strategy, operations, transformation, or project-based initiatives in a fast-paced environment.
• Working knowledge of the recruitment and hiring process is highly preferred.
• Experience evaluating and applying AI tools, including ChatGPT and Claude, to streamline work and decision-making.
• Project management skills with the ability to manage multiple priorities, coordinate deliverables, and meet deadlines.
• Experience identifying process improvement opportunities through process mapping, workflow optimization, or automation initiatives.

Responsibilities

• Support strategic initiatives spanning Talent Acquisition technology, AI enablement, process excellence, and transformation.
• Own defined project deliverables, ensuring high-quality execution across concurrent initiatives.
• Identify opportunities to enhance recruiting processes through AI-enabled solutions and automation.
• Partner with Talent Acquisition and technology stakeholders to design, implement, and improve scalable tools and workflows.
• Support the implementation, testing, and adoption of recruiting technologies and AI solutions to improve efficiency and user experience.
• Contribute to change management, communications, training, and enablement activities for new technologies.
• Analyze operational challenges, synthesize findings, and recommend practical solutions for scalability.
• Coordinate multiple strategic initiatives simultaneously with strong execution and attention to detail.

Skills

Project management

AI tools

Stakeholder collaboration

Recruitment process

Microsoft 365

Tools

Microsoft Power Automate

CRM/ATS

Job description

Locations

Lisbon | London

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Global Talent Acquisition Analyst – Strategy & Operations, you will support the execution of high-priority strategic initiatives that advance how Global Talent Acquisition operates. Working across Talent Acquisition technology, AI enablement, operational excellence, and transformation initiatives, you will help deliver scalable solutions that improve recruiting processes, increase efficiency, and enhance the experience of recruiters, candidates, and stakeholders.

This is a highly collaborative role designed for someone who thrives in a fast-paced environment with evolving priorities. You will partner with senior team members across multiple strategy and operations workstreams, independently owning project deliverables while helping translate strategic priorities into practical, measurable outcomes that strengthen Talent Acquisition globally.

• Support strategic initiatives spanning Talent Acquisition technology, AI enablement, process excellence, and transformation.
• Own defined project deliverables, ensuring high-quality execution, clear documentation, and timely completion across multiple concurrent initiatives.
• Identify opportunities to enhance recruiting processes through AI-enabled solutions, workflow automation, and practical operational improvements.
• Partner with Talent Acquisition and technology stakeholders to design, implement, and continuously improve scalable tools, workflows, and ways of working.
• Support the implementation, testing, and adoption of recruiting technologies, automation capabilities, and AI-enabled solutions that improve efficiency and user experience.
• Contribute to change management, communications, training, and enablement activities that drive successful adoption of new technologies and processes.
• Analyze operational challenges, synthesize findings, and recommend practical solutions that improve effectiveness and scalability.
• Coordinate multiple strategic initiatives simultaneously, adapting to changing priorities while maintaining a high standard of execution, organization, and attention to detail.

What You'll Bring

• 3–4 years of experience supporting strategy, operations, transformation, or project-based initiatives in a fast-paced, collaborative environment.
• Working knowledge of the recruitment and hiring process is highly preferred
• Experience evaluating and applying AI tools, including ChatGPT and Claude, to streamline work, improve processes, and support operational decision-making.
• Project management skills with the ability to manage multiple priorities, coordinate deliverables, and consistently meet deadlines.
• Experience identifying process improvement opportunities through process mapping, workflow optimization, or automation initiatives.
• Ability to build trusted relationships and collaborate effectively with cross-functional stakeholders to drive successful outcomes.
• Analytical and problem-solving skills, with the ability to translate complex challenges into practical, scalable solutions.
• Proficiency with Microsoft 365 applications and familiarity with recruiting technologies (CRM and ATS platforms); experience with Microsoft Power Automate is a plus.

Who You'll Work With

Reporting to the Global Talent Acquisition Senior Manager – Strategy & Operations, you will join a global team focused on advancing Talent Acquisition through technology, AI enablement, operational excellence, and transformation. You will collaborate closely with colleagues across Talent Acquisition, HR, internal technology teams, global AI networks, and Strategy & Operations to deliver high-impact initiatives that improve how we attract, hire, and support talent globally. Working across functions and regions, you will help bring scalable solutions to life while contributing to a collaborative, continuously evolving team environment.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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