Systems & Support Engineer

Archax; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Archax, une entreprise fintech en pleine croissance à Londres, recherche un ingénieur systèmes et support pour rejoindre son équipe dynamique. Le candidat idéal aura une solide expérience technique, notamment dans les environnements des marchés financiers, et sera chargé de fournir un support technologique tout en travaillant sur des projets d'ingénierie au sein de l'entreprise. Ce poste offre une opportunité unique de développement professionnel dans une entreprise en évolution rapide, avec des avantages attractifs tels qu'un bonus discrétionnaire et 25 jours de congés. Rejoignez une entreprise qui valorise la diversité et l'inclusion.

Benefits

Discretionary bonus

Company pension scheme

25 days holiday, increasing by one each year up to 30 days

Extra day’s holiday for birthday

Support in personal career development

Qualifications

• 2-3 ans d'expérience en tant qu'ingénieur support technique.
• Expérience pratique avec Linux et Windows.
• Connaissances en administration de bases de données SQL.

Responsibilities

• Fournir un support technique senior et un travail d'ingénierie basé sur des projets.
• Administer des systèmes dans des environnements cloud public et de bureau.
• Gérer les projets du début à la fin avec un sens des responsabilités.

Skills

Problem-solving

Communication

Networking knowledge

Task automation

Analytical skills

Education

Degree or relevant industry qualification

Tools

Linux

Windows

Office365

SQL databases

Python

Bash

PowerShell

PRTG

Grafana

OpenSearch

Prometheus

Amazon Web Services

Kubernetes

Job description

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Archax has reached a growth point in its development and an opportunity has arisen for an experienced Systems & Support Engineer to join the team. They will bring some experience supporting a variety of systems and technologies preferably from a capital markets environment. The successful applicant will have worked in an environment where internal developers have built trading software.

They will provide a senior technology support function and ongoing project-based engineering work across the technology estate, including desktops, severs, networking, public cloud and applications, both off the shelf and bespoke.

Applicants will have a strong engineering background, be ambitious, bright, motivated and have substantial experience in a highly technical role. They will also be comfortable gaining and maintain professional qualifications.

Archax is a highly regulated fintech scale-up so experience of working in a rapidly evolving fluid company is vital. The successful applicant must have experience in a firm that has delivered product to external customers.

Knowledge and Experience Required:

• 2-3 years + experience as a hands-on Technical Support Engineer/Application Support Analyst
• Hands on experience administering Linux and Windows estates
• Excellent problem-solving and communication skills
• Networking knowledge
• Hands-on experience administering Office365 platform and applications
• Understanding and experience with the administration of SQL databases
• Experience with task automation, leveraging Python, Bash and/or PowerShell
• Experience with monitoring tools – PRTG, Grafana, OpenSearch, Prometheus.

Beneficial Experience:

• Hands-on experience with Amazon Web Services
• Hands-on experience with Kubernetes/containerised environments
• Experience with No-Code tools such as Retool or Appsmith
• Experience with SOC2/ISO 27001 Certifications.

Other required Skillsets/Traits:

• Experienced in taking ownership, responsibility and accountability of projects end to end.
• Excellent project management skills
• Strong written and verbal communication skills
• Strong analytical skills including problem solving and solution-orientated thinking
• Able to use initiative, work unsupervised and comfortable taking responsibility
• Energetic personality with the drive to effect change and develop relationships across all levels of the business
• Degree or relevant industry qualification
• Discretionary bonus
• Company pension scheme
• 25 days holiday. Increasing by one day each year up to 30 days
• Extra day’s holiday for birthday
• Being part of an entrepreneurial, exciting, fast-growing, and future thinking company
• Opportunities to attend events representing Archax and its vision
• Encouragement and support in your personal career development and industry knowledge

Archax is an equal opportunities employer and places a high value on diversity and inclusion. We do not discriminate based on any attribute.