Systems Engineer

Tait International Limited; Cambridge; Vor Ort; GBP 65.000 - 85.000; Vollzeit

Zusammenfassung

Tait Communications, based in the United Kingdom, seeks a Systems Engineer to support regional sales and customer projects. The role involves applying technical expertise across multiple disciplines to design solutions, respond to tenders, and ensure customer success.

The position requires travel and close collaboration with regional teams to deliver high-quality outcomes. The ideal candidate will have strong communication skills, a broad understanding of radio and IT systems, and the ability to

Qualifikationen

• Broad understanding of communication systems and multi-disciplinary work.
• Excellent written and spoken communications skills.
• Willingness to travel frequently, including overseas.

Aufgaben

• Assist Regions to Sell Products and Solutions by providing professional technical responses and designs.
• Lead technical responses to tenders and requirements with detailed clause-by-clause input.
• Deliver designs, plans and documentation for customer projects across radio networks, IT systems and power grounding.

Jobbeschreibung

We Go Beyond for A Safer World

Background

Tait Communications is a global leader in designing and delivering critical communications solutions which are the right fit for a variety of industries including: public safety agencies; government services; utilities; extractive industries and urban transport providers. Across the world, users of Tait products and services are better able to protect themselves and the public, be more responsive and more productive.

While several corporate functions are based in Christchurch, New Zealand, the company prides itself on its international customer base and global support network. The company works with a network of sales offices, dealers, system integrators and consultants that spans the globe.

Customers around the world turn to Tait for developing products, migrating systems, customising features, configuring networks, training users, engineering support, and installation services. Customers commit to Tait because its people have a proven track record of taking the time to listen, understand and act upon customer requirements.

Scope of Role

Systems Engineers support the business by applying their technical knowledge, analytical capability, interpersonal skills, and business acumen to engagements at any stage of the customer solution lifecycle - developing sales proposals, designing systems and solutions, supporting system implementation, and providing professional consulting services.

The TELSE Sales & System Engineering group within Services provides subject-matter expertise, backup technical capacity, and a conduit into the Christchurch-based Tait organisation for customer-facing teams in regional offices. It is expected that the Systems Engineer role will engage in a mix of ad-hoc sales support activity and assigned customer project work for regional teams. From time to time the role will work directly with customers. It is critical that the customer perceives Tait to be a responsive, innovative, competent, and professional organisation. How the Systems Engineer behaves and communicates with colleagues and customers will drive a large part of that perception.

The Systems Engineering role requires a broad understanding of communication systems and the ability to work across multiple technical disciplines. In addition, excellent written and spoken communications skills, and a positive attitude to doing what is required to achieve an excellent outcome for internal and external customers are a must. The role,

Although base in the UK, will provide sales support to the entire TEMA region so frequent travel will be required including driving overseas.

Functional Outcomes

Assist Regions to Sell Products and Solutions

• Responds to enquiries in a professional manner, within agreed timeframes.
• Evaluates requirements and provides input to the bid review process.
• Provides technical response to tenders and requirements, including designs and detailed clause by clause response.
• Applies systematic methods to analyse requirements and specify solutions, using planners and tools where available.
• Provides quotes and proposals, in collaboration with relevant subject-matter experts and responsible delivery parties.
• Provides well-documented and consistent solutions that will meet customer needs.
• Acts as the technical lead for responses or parts of larger responses when required.
• Provides input and support for commercial decisions, budgeting etc.
• Assists the Commercial Manager to ensure contract wording is consistent with the technical solution and the division of technical responsibility.

Project Engineering

Interact with customers and staff in a positive and professional manner, considering our values of commitment to listen, courage to act and integrity to deliver what we promise.

Clarify/elaborate and validate customer requirements, including contribution to preparation of Requirements Specification documents.

• Specify and evaluate designs, scope/estimate work, and own delivery of assigned work across one or more of the following: Radio networks and network architecture
• Traffic analysis and capacity design
• RF systems, including frequency planning, coverage, site RF engineering
• System availability and reliability
• Wireless, fixed linking, and backhaul networks, including IP
• IT systems and system security
• Power and grounding systems
• Integration, selection, and qualification of OEM components
• Radio terminals and user equipment
• Design, planning, execution, and supervision of testing

Deliver designs, plans, reports etc. to the required standards Produce documentation and specifications for customers and internal use Maintain documentation, so that it remains current and can be contributed to or referenced by others Contribute to review of technical documentation, customer manuals and training, as required Undertake any other related project work as may be agreed from time to time, including assisting or leading others

Implements Solutions

Liaise with specialists to solve problems

Produc