Systems Engineer, ESC Managed Operations

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Systems Engineer in the AWS Managed Operations team. You will play a crucial role in launching the European Sovereign Cloud, enhancing AWS services, and ensuring high availability for customers. This position offers a unique opportunity to work with cutting-edge technology and collaborate with global teams to drive innovation and operational excellence. If you are passionate about cloud computing and ready for a challenging role that impacts millions, we want to hear from you. Enjoy a flexible work environment that promotes work-life balance and career growth.

Benefits

Flexible work hours

Relocation support within the EU

Mentorship programs

Employee-led affinity groups

Professional development resources

Qualifications

• 5+ years of experience in systems engineering with hardware, software, and networking.
• Expertise in operational best practices and creating/revising SOPs.

Responsibilities

• Oversee the launch of the ESC in 2025 and collaborate with global AWS teams.
• Ensure high-availability and reliability of AWS services for EU customers.

Skills

Systems Engineering

Automation

Bash Scripting

Python Scripting

Troubleshooting

Infrastructure as Code

Performance Optimization

Tools

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

Systems Engineer, ESC Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC, please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Your responsibilities will include overseeing the launch of the ESC in 2025, collaborating with global AWS teams, and influencing the evolution of AWS services and technology. A typical day involves working with technology leaders, enhancing day-to-day operations, and improving availability, reliability, latency, performance, and efficiency of the ESC. You will also participate in “on-call” rotations to resolve incidents outside regular hours.

The goal is to deliver scalable services and ensure high-availability for EU customers. If you are an experienced professional seeking a challenging and impactful role, we invite you to join our efforts in building a top-tier development engineering and operations team aligned with AWS's commitment to customer satisfaction and innovation.

Utility Computing (UC)

European Sovereign Cloud (ESC) is part of AWS Utility Computing (UC), which provides innovative products from foundational services like S3 and EC2 to new offerings that set industry standards. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, IoT, Platform, and Productivity services in AWS. Managed Operations engineers engage with customers requiring specialized security solutions for their cloud services.

Minimum Qualifications

• Fluency in written and spoken English
• Legal right to work in Ireland
• Relocation support provided within the EU
• On-call responsibility

About the Team

We value diverse experiences and encourage candidates to apply even if they do not meet all listed qualifications. Whether you're just starting your career or have alternative experiences, your background could be a great fit.

Why AWS?

Amazon Web Services is the world’s most comprehensive cloud platform, trusted by startups and Fortune 500 companies alike for our innovative services and industry-leading infrastructure.

Inclusive Culture & Career Growth

We promote inclusion through employee-led affinity groups and events, fostering a collaborative environment. We also offer mentorship and resources for professional development to help you grow your career.

Work/Life Balance

We support flexible work hours and arrangements, believing that work success should not come at the expense of personal life.

Required Skills and Experience

• 5+ years of systems engineering experience with hardware, software, networking, and OS
• Experience creating and revising SOPs
• Operational best practices expertise
• Scripting skills in Bash, Python, or Ruby
• Troubleshooting and performance optimization skills
• Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible)

Amazon is an equal opportunity employer committed to diversity and inclusion. We prioritize your privacy and data security. For accommodations during the hiring process, visit this link.