Systems Business Analyst

JR United Kingdom; Chelmsford; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in the logistics industry has an opportunity for a Systems Business Analyst in Chelmsford. The role involves liaising between IT development and business units, analyzing requirements, and enhancing systems. Candidates should have a minimum of 3 years in the role, ideally within logistics, and proficient with BA tools. This full-time position offers a competitive salary and professional growth opportunities.

Benefits

Market-competitive compensation package

Opportunities for personal growth

Qualifications

• Minimum 3 years experience as a Systems Business Analyst.
• Experience in Port or Logistics industry is ideal.
• Knowledge of Container Terminal Business Software is advantageous.

Responsibilities

• Liaison between IT development and business units.
• Analyze business requirements and prepare functional designs.
• Conduct extensive system testing prior to production.

Skills

Requirements Analysis

Process Mapping

Stakeholder Engagement

Project Management

Communication

Teamwork

Education

Computer Science or IT degree

Tools

Jira

Confluence

Job description

We have an excellent opportunity for a Systems Business Analyst on a 14-month contract, based out of our Stanford le Hope office. This role acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. Responsibilities include analyzing detailed business requirements, process mapping, preparing functional designs for IT solutions, and communicating system enhancements.

The successful candidate will have a minimum of 3 years experience as a Systems Business Analyst, ideally within the Port or Logistics industry. Proficiency with BA tools such as Jira and Confluence and supporting stakeholders to bridge business and IT is essential.

Hours: Full-time, 37.5 hours/week (Mon-Fri)

Contract: 14-month Fixed Term Contract

How you will contribute

1. Work closely with DP World UK departments translating business requirements into operational system solutions.
2. Maintain the Business Process Model and all its scenarios.
3. Build relevant test beds based on Business Process Scenarios.
4. Ensure extensive system testing prior to production.
5. Assist in setting up operational procedures and training manuals.
6. Provide training to supervisors and key users during testing and commissioning.
7. Train first-line support staff and operations users.
8. Minimize system customization during orientation and analysis sessions with system suppliers.

What You Will Bring

1. Computer science, Business Analyst, or relevant IT degree (desirable).
2. Proven experience in the Transportation and/or Logistics industry.
3. Knowledge of Container Terminal Business and Terminal Operation System Software.
4. Knowledge of Container Terminal Automation (an advantage).
5. Good understanding of the IT environment.
6. Experience with Business Process Modelling.
7. Project management and requirements analysis experience.
8. Ability to devise and implement IT test plans, including user training.
9. Strong team working skills and ability to work in a fast-paced environment.
10. Excellent communication skills for stakeholder engagement.
11. Ability to use initiative and work independently.
12. Strong organizational and project management skills.
13. Understanding of application programming, database, and system design.
14. Contribute to continuous business improvement and meet business objectives.
15. Represent the company professionally internally and externally.
16. Other ad hoc duties as required.

Compensation

DP World offers exciting roles within a growing international organization, aiming to develop the right talent and foster personal growth in an informal atmosphere. We provide a market-competitive compensation package.

About DP World

DP World is committed to making global trade flow better, with a diverse team of over 111,000 employees from 159 nationalities across 77 countries. We are transforming and integrating our ports, marine services, logistics, and technology businesses to create efficient supply chain solutions. We invest in innovation, including intelligent delivery systems and automated warehouses, to push trade further and faster. Our mission is to transcend boundaries, bridge cultures, and foster an inclusive environment where everyone can reach their potential.