Systems and Management Information Lead

Liverpool City Region Combined Authority; Grimsby; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Local government pension contributions

29–34 days holiday + bank holidays

Hybrid working

Employee assistance programme

Westfield Health Programme

Gym discounts

Bike to Work Scheme

Professional qualifications support

Job summary

Liverpool City Region Combined Authority seeks an experienced Systems and MI Lead to drive development and optimisation of HCM systems and employee self-service platforms. You will ensure data quality, oversee integrations, and produce management information to support informed decisions across the organisation.

You will work with Corporate Development, IT and senior leaders to uncover opportunities, influence decisions and deliver improvements in processes, systems and services, using data and

Qualifications

• Significant experience managing HCM/HRIS/ERP workforce systems (preferably MHR iTrent)
• Ability to produce and present complex workforce data and MI to stakeholders
• Experience leading system implementations, data interfaces, upgrades and integrations

Responsibilities

• Lead development and optimisation of HCM systems and employee self-service platforms
• Maintain high data quality, oversee integrations and produce insightful management information
• Collaborate with IT, Corporate Development and business leaders to drive process improvements and user experiences

Skills

HCM systems

Data analytics

System integrations

Tools

MHR iTrent

Job description

To help make Liverpool City region the best place to grow up, grow a family, and grow a business – where no-one is left behind

• Employer: Liverpool City Region Combined Authority
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 35 hours per week.
• DBS Check: No
• Closing Date: 28/09/2026 at 23:59
• Reference: RES/26/344257

About the Role

We're looking for an experienced and forward-thinking Systems and MI Lead to play a key role in driving the effective management, development and continuous improvement of our Human Capital Management (HCM) systems, people data and management information capabilities.

In this role, you will lead the development and optimisation of our HCM systems and employee self-service platforms, ensuring they deliver maximum value, efficiency and an excellent user experience. You will be responsible for maintaining high standards of data quality, overseeing system integrations and producing insightful management information that supports informed decision-making across the organisation.

Working closely with Corporate Development, IT and business leaders, you will use data, technology and process improvement expertise to identify opportunities, influence decision-making and drive meaningful improvements in the way we work.

This is an exciting opportunity to shape our people systems and reporting landscape, enabling the organisation to make evidence-based decisions and deliver excellent people services.

About the person

You will bring experience of working with Human Capital Management (HCM), HRIS or ERP workforce systems, ideally including MHR iTrent, and a strong understanding of workforce data, reporting and system development. You will be confident in managing system upgrades, integrations and data interfaces, ensuring systems, processes and information remain effective, reliable and fit for purpose.

Skilled in analysing and interpreting complex workforce data and transforming it into meaningful management information, you will recognise the value of accurate and trusted data in driving organisational performance.

Working collaboratively with colleagues, stakeholders and partners, you will build positive relationships and contribute to the successful delivery of shared objectives. You will be motivated by identifying opportunities to improve processes, systems and services, using technology, automation and innovative approaches to deliver meaningful improvements and enhance the user experience.

Most importantly, you will be passionate about using data, systems and insight to support organisational success, helping to shape efficient, effective and future‑focused people services that deliver value for colleagues and the wider organisation.

Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria. The information you provide in your application will be used for shortlisting.

1) Significant experience managing and developing Human Capital Management (HCM), HRIS or ERP workforce systems (currently MHR Itrent)

2) Experience producing and presenting complex workforce data, management information and analytical insights to a range of stakeholders

3) Experience managing system implementations, data interfaces, upgrades and integrations

Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.

About the organisation

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world‑leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation‑led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

• Local Government Pension Scheme contributions between 5.5% and 12.5%
• Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• Free travel around Liverpool City Region with an All‑Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• Flexible and hybrid working
• 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• Automatic enrolment to our Westfield Health Programme
• Corporate discounts at council‑owned gyms
• Bike to Work Scheme
• Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non‑job‑related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background,are care experienced (whether through foster care, residential care, supported living, kinship care, live‑in care, home care or adoption),are a member of a reservist or have close family links to a member of the Armed Forces as we are under‑represented by people from these communities.

To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.

Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.

Applications that do not include this evidence will not be considered under the guaranteed interview schemes.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit https://www.gov.uk/skilled-worker-visa