Systems Analyst I

ThermoFisher Scientific; Newport; On-site; GBP 35,000 - 45,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Systems Analyst I in the United Kingdom to support and enhance our enterprise applications. You will employ analytical skills to resolve complex issues and drive system improvements that improve business efficiency and performance.

The role requires collaboration with cross-functional teams and strong communication, with on-site work in a regulated environment. English proficiency and a customer-service mindset are essential.

Qualifications

• Bachelor's degree or equivalent experience in IT or related field.
• Experience in systems analysis, technical support, or related IT role.
• Knowledge of SDLC and project management methodologies (Waterfall, Agile).

Responsibilities

• Provide technical expertise and system support across enterprise applications.
• Resolve complex technical issues and implement system improvements.
• Collaborate with cross-functional teams to deliver efficient solutions.
• Coordinate with third-party vendors as needed.

Skills

Analytical thinking

Problem solving

Communication skills

Team player

Vendor coordination

Education

Bachelor's degree

Computer Science / Information Systems / Engineering

Tools

Microsoft Office

Oracle Cloud PLM

ServiceNow

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

As a Systems Analyst I at Thermo Fisher Scientific, you'll contribute to supporting and enhancing our mission to enable customers to make the world healthier, cleaner, and safer. You'll provide technical expertise and system support across our enterprise applications, working with current technologies in a collaborative environment. This role offers the opportunity to work with cross-functional teams while delivering effective solutions that drive business efficiency and growth. You'll resolve complex technical issues, implement system improvements, and ensure seamless operations of critical business applications. We're looking for analytical professionals who are dedicated to technology and ready to contribute in an organization that values integrity, innovation, and involvement.

REQUIREMENTS:

• Bachelor's Degree required, experience required in systems analysis, technical support, or related IT role
• Preferred Fields of Study: Computer Science, Information Systems, Engineering, or related technical field
• Additional relevant certifications are preferred (e.g., Oracle Cloud PLM, ServiceNow, specific platform certifications)
• Strong analytical and problem-solving skills with attention to detail
• Experience with enterprise software applications and databases
• Proficiency in Microsoft Office suite and relevant technical tools
• Knowledge of SDLC and project management methodologies (Waterfall, Agile)
• Excellent written and verbal communication skills
• Ability to manage and coordinate with third party vendors
• Ability to work independently and collaboratively in a team environment
• Experience with documentation and process improvement
• Strong customer service orientation with hands on mentality to support users
• Ability to manage multiple priorities and meet deadlines
• Knowledge of IT security principles and compliance requirements
• Participation in on-call rotation as needed
• Ability to work in a regulated environment following standard operating procedures
• English proficiency required

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.